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Strategic Information Management


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Table of Contents

List of contributors; Preface; Introduction; Information systems strategy - The evolving information systems strategy; Information strategy; Information management strategy (organizing the information systems function); Change management strategy; Information systems planning - Information systems plans in context: the information systems planning environment; Information systems plans in context: a global perspective; Approaches to information systems planning; The information systems planning process; Evaluating the outcomes of information systems plans; The information systems strategy: business strategy relationship - Information systems and business strategy: an overview; Measuring the information systems: business strategy relationship; Information Systems-Business Strategy alignment; Strategies in response to the potential of electronic commerce; The strategic potential of the internet; Evaluating the impact of IT on the organization; Information systems strategy and the organizational environment - The information technology and organizational structure relationship; Information technology and organizational design relationship; Information Technology and organizational decision making; Information technology and organizational culture; Information Systems and Organizational learning; Information systems and customer relationship management; Information Technology and organizational performance; Author index; Subject index.

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This updated and revised edition of a best-selling text draws on a collection of cutting edge articles from North America and Europe for an international perspectiveCovers key strategic areas in information systems management and the latest developments in the fieldDiscussion questions are included at the end of each chapter to emphasize learning

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