Table of Contents

1. Introduction

2. The plan

3. What questions are you going to ask?

4. Conducting the interview: what to say

5. Interview analysis

6. Strategic modelling

7. Presenting your work

8. Concluding remarks

About the Author

Karl A. Cox, PhD, is a Senior Lecturer at the University of Brighton, in the School of Computing, Engineering and Mathematics. He has taught business-IT alignment to undergraduates and postgraduates for over 10 years and has published over 80 articles and book chapters on the subject of IT and business requirements, alignment, processes and project management. Karl has also consulted to companies in the UK, Australia and Japan. He owned a consulting business in Australia specialising in business-IT alignment, and was a senior research scientist at NICTA, Ltd, in Australia. Whilst there, his focus was on the commercial development of methods to improve business-IT alignment, as well as conduct consulting and research engagements with companies across Australia and in Japan.

Reviews

’Karl Cox is the world's foremost expert on strategic requirements. He’s helped countless businesses achieve success where other analysts have failed. If you reside at the pointy tip where business strategy and technology meet, this book is a must-read. For those who wish to be at the top of their game and masters of their domain, this book shows you how.’ Steven Bleistein, CEO, Relansa, Inc., Japan ’What I love about this book is the thorough coverage of probably the most important part of the requirements process, the art of gaining knowledge from the client. Even better, is the clear and accessible style, guiding the reader through by reference to real cases. I would recommend this book to any student of software requirements, and will definitely recommend it to my own students.’ Keith Phalp, Bournemouth University, UK