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The Successful Candidate


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Table of Contents

Customer relations

  1. Positive approach to customer service / customer focused / focused on client service / customer aware
  2. Good / professional telephone manner
  3. Good speaking voice
  4. Helpful attitude
  5. Enjoy dealing with people
  6. Excellent influencing skills
  1. Good management skills
  2. Skilled leader / ability to lead people
  3. Ability to motivate people
  4. Able to develop a team / good team building skills
  5. Ability to develop people Communication
  6. Communication skills / ability to communicate well both verbally and in writing / confident communicator
  7. Able to liaise at all levels
  8. Ability to contribute at board level
  9. Articulate
  10. Good interpersonal skills / people skills
  11. Willingness to deploy tact and diplomacy
  12. Good negotiation skills Personal image
  13. Enthusiastic
  14. Friendly
  15. Sense of humour
  16. Warm, positive approach
  17. Outgoing personality
  18. Presentable / smart in appearance
  19. Approachable
  20. `Special' kind of person / exceptional person / great personality Personal qualities
  21. Innovative
  22. Ambitious / keen to progress / develop your career / `zest for achievement'
  23. Determined / determination to succeed
  24. Energetic
  25. Hard working
  26. Committed
  27. Drive
  28. Dedication
  29. Integrity
  30. Entrepreneurial
  31. Professional
  32. Reliability
  33. Mature
  34. Honest
  35. Dynamic
  36. Discreet
  37. Loyal
  38. A desire to learn / keen to learn Work style
  39. Flexibility / adaptability
  40. Highly motivated
  41. Good team player
  42. Ability to use your initiative
  43. Enjoy working to target / enthusiastic about exceeding targets / goal driven
  44. Positive attitude / `can-do' attitude
  45. Able to initiate / manage change
  46. Self-motivated / pro-active / self-starter
  47. Able to work unsupervised / be able to work with minimal supervision / ability to manage yourself
  48. Quality approach to work
  49. Disciplined approach to work
  50. Efficiency
  51. Ability to work well under pressure / calm under pressure
  52. Good problem solver
  53. Attentive to detail
  54. Willingness to carry out duties
  55. Not a clock-watcher
  56. Imaginative use of resources
  57. Well established work ethic
  58. Ability to multi-task
  59. Forward thinking
  60. Enjoy working independently General skills
  61. Good analytical skills
  62. Organisational skills / systematic
  63. Ability to demonstrate accuracy
  64. Ability to demonstrate numeracy
  65. Good IT skills / passion for technology
  66. Excellent administration skills
  67. Strong financial awareness
  68. Able to prioritise workload
  69. Able to plan ahead
  70. Work to tight deadlines
  71. Effective time manager

About the Author

Ros Jay is a freelance writer and editor. She writes on a range of business topics specialising in marketing and communication-related subjects. She also writes for and edits corporate magazines both in print and on the net. She is a senior associate of the Institute of Direct Marketing.


"essential reading" - Dial Magazine, October 2006

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