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Sustainability Performance Evaluation System in Government

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Table of Contents

Dedication.- Preface.- Acknowledgments.- List of Abbreviations.- List of Figures.- List of Tables.- 1. Introduction.- 1.1 Research Background.- 1.2 Problem Setting.- 1.3 Research Objectives.- 1.4 Research Methods.- 1.5 Structure of this Book.- References.- 2. Literature Review.- 2.1 Environmental Performance Evaluation (EPE).- 2.1.1 Sustainable Development and EPE.- 2.1.2 ISO 14031.- Concept of ISO 14031.- Continual Improvement Process of ISO 14031.- Innovation in the Indicator System of ISO 14031.- Weaknesses of ISO 14031.- 2.1.3 Some Models of Improving EPE.- Third-generational EPE.- Sustainability Performance Evaluation.- 2.2 Strategic Performance Evaluation.- 2.2.1 Review of Performance Evaluation Framework.- 2.2.2 Balanced Scorecard (BSC) .- Basic Concept of BSC.- Application of BSC in the Public Sector.- Three Attributes and Weaknesses of BSC.- 2.2.3 Sustainability Balanced Scorecard.- 2.3 New Public Management (NPM) .- 2.3.1 Review of NPM Movement in the Past Two Decades.- 2.3.2 Principles and Values of NPM.- 2.3.3 Critiques and Reflections of NPM.- References.- 3. Fundamentals of Sustainability Performance Evaluation System in Government.- 3.1 Conceptual Framework of Sustainability Performance Evaluation in Government.- 3.1.1 Performance Evaluation and Strategic Management in Government.- A Brief History of Evaluation in the Administration Field.- Trends of Performance Evaluation as Strategic Management Tool.- "Strategic Gap 1" of Performance Evaluation in Government.- 3.1.2 Performance Evaluation and National Sustainable Development Strategies.- Challenge of Sustainable Development as National Strategy.- Actual Performance Evaluation regarding Sustainable Development.- "Strategic Gap 2" of Performance Evaluation in Government.- 3.1.3 Two-dimensional Conceptual Framework and "Strategic Gap 3" .- Two-dimensional Conceptual Framework.- "Strategic Gap 3" of Performance Evaluation in Government.- 3.1.4 Three-dimensional Conceptual Framework.- 3.2 Definition of Sustainability Performance Evaluation System (SPES).- 3.2.1 Working Definition of SPES.- 3.2.2 Comparisons with Other Model.- Monitoring and Evaluation (M&E) .- Strategic Environmental Assessment (SEA) .- Environmental Performance Evaluation (EPE) .- 3.3 Objective of SPES in Government.- 3.3.1 Dual Objectives: Public Accountability and Performance Improvement.- 3.3.2 Public Accountability, Sustainability and Citizen Satisfaction.- Short Review of Public Accountability.- Public Accountability and Citizen Satisfaction.- Sustainability and Citizen Satisfaction.- 3.4 Three-dimensional Extensions of Evaluation Scope.- 3.4.1 Vertical Extension: from Results to Determinants.- 3.4.2 Horizontal Extension: from Eco-efficiency to Integrated Sustainability.- 3.4.3 Deep Extension: from Managerial Performance to Citizen Participation.- 3.4.4 Input-Output-Outcome-Impact Model of SPES.- 3.5 Evaluation Standard: From 3 E's to 5 E's.- 3.5.1 Max Weber's Formal Rationality and Efficiency.- 3.5.2 Reversion of Substantive Rationality: Balance of Efficiency and Effectiveness.- 3.5.3 Standard of Sustainability Performance Evaluation: 5 E's.- 3.6 Process of SPES.- 3.6.1 An Overview of Evaluation Process.- 3.6.2 Five Principles of the New Process.- 3.6.3 PDCA Cycle of SPES Process. .- 3.6.4 Eight-step Process of SPES.- References.- 4. Sustainability Balanced Scorecard of SPES.- 4.1 Sustainability Balanced Scorecard (SBSC) .- 4.1.1 Role of SBSC in SPES.- 4.1.2 Modifying the SBSC for Government.- 4.1.3 Developing Process of SBSC.- 4.2 Developing Strategy and Performance Objectives.- 4.2.1 Clearing the Mission and Strategy.- 4.2.2 Developing the Performance Objectives.- 4.2.3 Sustainability Objectives.- Concept and Models of Sustainable Development.- Performance Objectives of sustainable development as National Strategy.- 4.3 Developing the Perspectives of SBSC.- 4.3.1 Three-dimensional Primary Perspectives.- Social Perspective.- Environmental Perspective.- Economic Perspectives.- 4.3.2 Secondary Perspectives.- Internal Process Perspective.- Learning and Growth Perspective.- 4.4 Cause-and-effect Relationships of Perspectives.- 4.4.1 Cause-and-effect Relationships within Primary Perspectives.- 4.4.2 Cause-and-effect Relationships across Five Perspectives.- 4.4.3 Strategy Map of SBSC.- 4.5 Designing and Selecting the Measures, Targets and Initiatives.- 4.5.1 Developing the Performance Measures.- 4.5.2 Developing the Performance Targets and Initiatives.- 4.5.3 Finalizing the Scorecard for the SPES.- References.- 5. Sustainability Performance Indicators.- 5.1 Review of Sustainable Development Indicators (SDIs).- 5.1.1 Outline of SDIs Worldwide.- 5.1.2 SDIs of UNCSD.- Three Editions of UNCSD's SDIs.- Framework of UNCSD's SDIs.- SDIs as Performance Evaluation Tool.- 5.1.3 National Level SDIs and Sustainability Performance Evaluation.- SDIs and Sustainability Performance Evaluation in Canada.- SDIs and Sustainability Performance Evaluation in the UK.- SDIs and Sustainability Performance Evaluation in Germany.- SDIs and Sustainability Performance Evaluation in China.- Comparison among the Four Countries.- 5.1.4 "Strategic Gaps" of SDIs as Performance Evaluation Tool.- 5.2 Sustainability Performance Indicators for SPES.- 5.2.1 Role of Sustainability Performance Indicators (SPIs) in SPES.- 5.2.2 Framework of SPIs.- SBSC Framework of SPIs.- Causalities of SBSC Framework.- 5.2.3 Categories of SPIs.- Primary SPIs.- Secondary SPIs.- 5.2.4 Selecting SPIs for SPES.- Developing Process of SPIs.- Key Criteria for Selecting SPIs.- A Set of Framework Indicators for SPIs.- 5.3 E-government for Sustainable Development.- 5.3.1 Barriers of SPIs Based on SBSC Framework.- 5.3.2 E-government, Citizen Participation and Sustainable Development.- References.- 6. Conclusion.- 6.1 Brief Summary and Contribution.- 6.2 Limitations of this Research.- 6.3 Further Research.- References.- Appendices.- Appendix A: National Sustainable Development Strategies-The Global Picture.- Appendix B: UNCSD Theme SDIs Framework (2001).- Appendix C: 15 Headline Indicators in the UK Sustainable Development Strategy (1999).- Appendix D: 20 UK Sustainable Development Strategy Framework Indicators (2007).- Appendix E: 21 Key Indicators for Sustainable Development in Germany.- Index.

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