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Talent Transformation


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About the Author

ERIC SHEPHERD has led international businesses and associations focused on talent, assessments, and success. As CEO of Questionmark, an assessment software company, Eric helped grow the organization's software and SaaS platform into a multi-million-dollar international enterprise with tens of millions of assessments delivered per year. Eric has led industry efforts and open standards initiatives to promote best practices for assessments, learning, competencies, and interoperability. As a recognized thought leader and futurist, Eric cofounded the Talent Transformation Guild as a community of professionals preparing for the new world of work. JOAN PHAUP is an award-winning newspaper reporter turned human-interest columnist, technical writer, radio editorialist, and public relations executive. As public relations manager for assessment software provider Questionmark, she helped educational institutions, businesses, and government agencies appreciate the potential of computerized and online testing. Joan now provides editorial services to businesses, magazines, nonfiction authors, and nonprofit organizations in the United States, Latin America, and Europe.


"Packed with insights about the past, present, and future of work, Talent Transformation is a must-read for anyone developing and leading a diverse workforce." Elliott Masie, learning advocate & Broadway producer
"The Talent Transformation Pyramid is a complete game-changer. This framework is a thoughtful and progressive way to look at, evaluate, and develop talent in the modern organization." William Tincup, president, RecruitingDaily
"Talent Transformation provides the blueprint for changing talent management to drive real business results."Steven Forth, cofounder, Ibbaka
"Refreshing, insightful, and inspirational. Talent Transformation is full of thought-provoking yet actionable ideas for developing a workforce that adapts to the immensity of change ahead."Judith Hale principal, Hale Associates
"Mixing people's personalities and tasks with new technologies gets complicated. Talent Transformation provides a simple framework for understanding what is required to support performance in competency models. This book is a must-read for executives, leaders of human resources, and learning and development teams."Linda Steedman chairwoman/director, eCom Scotland
"We can only achieve high levels of organizational and human performance when we adopt a systemic approach that goes beyond individual skills development. In Talent Transformation, Eric Shepherd and Joan Phaup look beyond knowledge and skills to the critical role that experiences, psychological safety, and output measurement play in building talent bench strength."Charles Jennings strategy & performance partner, Tulser

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