Part I. All about Teams
· Chapter 1: What really drives team effectiveness? (and getting
the most out of this book)
· Chapter 2: Busting a few teamwork myths
· Chapter 3: Not all teams are the same
Part II. The Science of Teamwork: Understanding the Drivers
· Chapter 4: Capabilities: It starts with the right expertise
· Chapter 5: Cooperation: Attitudes and beliefs that emerge from
the other drivers
· Chapter 6: Coordination: Teamwork is about behaviors
· Chapter 7: Communication: More is not better, better is
better
· Chapter 8: Cognitions: Are we on the same page?
· Chapter 9: Conditions: You get what you encourage and
tolerate
· Chapter 10: Coaching: Leadership isn't just for leaders
Part III. What Should I Do: Using the Seven Drivers
· Chapter 11: A quick refresher
· Chapter 12: Team Leaders: Helping your team succeed
· Chapter 13: Team Members: Being a great team member
· Chapter 14: Consultants: Enabling teams to improve
· Chapter 15: Senior Leaders: Promoting teamwork in your
organization
Tools
· Tool A: Common Team Competencies List
· Tool B: Team Debriefing Tips and Outline
· Tool C: Conditions for Team Effectiveness: Diagnostic
Questions
· Tool D: Understanding Your Team: A Quick Self-Assessment
· Tool E: Ideas Matrix
Scott Tannenbaum has spent over 25 years working with, providing
evidence-based advice to, and conducting highly cited research on
teams across a vast array of settings and challenges. As the
President of the Group for Organizational Effectiveness, he has
advised hundreds of organizations globally, including more than 75
Fortune and Global 1000 companies across every major business
sector. He's also supported teams that work on oil rigs,
parachute
into fires, perform surgery, dive undersea, engage in combat, treat
cancer, play rugby, and prepare for future space missions. He was
named a Fellow of the Association for Psychological Science and of
the Society for
Industrial and Organizational Psychologists who honored him with
their Distinguished Professional Contributions Award.
Eduardo Salas is the Allyn R. & Gladys M. Cline Professor and Chair
of the Department of Psychological Sciences at Rice University. A
prolific author and active consultant, he has published over 500
articles and chapters and his work has been cited over 90,000
times. Eduardo has consulted in a wide range of manufacturing,
pharmaceutical, industrial, healthcare, and governmental
organizations, and has designed team training and tools for use by
teams in oil and gas,
aviation, military, aerospace, law enforcement, and medical
environments. He is a Past President of the Society for
Industrial/Organizational Psychology and the Human Factors &
Ergonomics Society, and is a Fellow in numerous
scientific societies. He was awarded the Lifetime Achievement Award
from American Psychological Association.
"Too many teams are less than the sum of their parts. Scott
Tannenbaum and Eduardo Salas are here to change that. Their book
makes the science of team effectiveness accessible and actionable."
--Adam Grant, New York Times bestselling author of ORIGINALS and
GIVE AND TAKE, and host of the TED podcast WorkLife
"Finally! A book on teams that doesn't oversimplify or gloss over
the very real challenges of teamwork in the modern workplace.
Tannenbaum and Salas have given us an invaluable resource-one that
is comprehensive, exceedingly well-researched, detailed, rigorously
cited, and somehow manages to be useful at the same time. Teams
That Work is a tour de force." -- Amy C. Edmondson, Novartis
Professor of Leadership and Management, Harvard Business School
and
author of The Fearless Organization
"A thoughtful and practical framework for building a highly
effective team, based on research not myths." -- John McCallion,
Chief Financial Officer, MetLife Inc
"Leadership matters. And effectively building and leading teams of
leaders matters even more no matter what size the organization.
Teams That Work offers research-based and real world evidence of
the science and art involved in building--and more importantly,
sustaining-highly effective teams. Leaders at every level in an
organization can benefit from the clear, concise presentation of
what it takes to be both an effective leader as well as an
effective team member." -- Thomas M. Priselac, President and CEO,
Cedars-Sinai Health System
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