John Delano is co-founder and CEO of Saltbox, which is dedicated to helping organizations increase their training effectiveness. He has held executive positions in enterprise sales, operations, and learning and development with companies such as AT&T, Comcast, and T-Mobile USA. Additionally, he has trained Fortune 100 companies like Motorola, Hewlett-Packard, and Johnson & Johnson on sales and negotiation skills. John has appeared as a guest blogger, keynote speaker,and source for a social learning case study by Gartner Research. He can be reached at email@example.com or on Twitter @johndelano or @saltboxservices. Ali Shahrazad is co-founder & COO of Saltbox, where he is responsible for UI design, product development, and marketing for Wax LRS (a Learning Record Store based on the Experience API). Ali has experience in sales training and sales and operations. Ali has also published research in the IEEE Ultrasonics Symposium on medical device technology while at the University of Washington Bioengineering Department.