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To advance in today's workplace requires virtual team skills. Most individuals assume their face-to-face skills will translate, but competency with virtual communication and teamwork requires an entirely new set of skills. This book guides readers down the path to success.

Preface Introduction PART I: VIRTUAL COMMUNICATION One: Understanding the Problem TWO: Pace and Policy THREE: The Multitasking Effect FOUR: Crafting Effective Messages PART II: VIRTUAL TEAMS FIVE: Teambuilding and Networking SIX: Building Trust and Cooperation Online SEVEN: Mastering Motivation EIGHT: Virtual Team Leadership NINE: Electronic Decision Making TEN: Cross-Cultural Complications Conclusion Additional Resources Index

About the Author

Terri R. Kurtzberg, PhD, is associate professor of management and global business at Rutgers Business School Newark and New Brunswick, NJ.

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About the Author