Table of Contents

List of Illustrations
Foreword by Matt Stringer, RNIB Chief Executive
Introduction

Part I. Four Decades of Change
1a. 1970-80: How Blind People Took Back Control of RNIB
1b. Progress in the Face of a Dominant Welfare State
2a. 1980-90: Early Adoption of Strategic Planning
2b. Far-reaching Change
3a. 1990-2000: RNIB Can't Do It All
3b. Expansion and Extension
4a. 2000-10: Governance and Merger Revolution
4b. Services: Launches, Relaunches and Closures

Part II. Forty-year Trends in the Charity in Socio-Political Context
5. External Impacts 1970 to 2010
6. Trends within RNIB
7. Strategic and Structural Change
8. Friends and Foes - Campaigning and Lobbying
9. Resources - People and Money
10. Milestones - but a Long Way to Go

Postscript
References
Appendices
List of Organisational Initials and Acronyms
Organisation Chart 1990
RNIB Management Conference Attendance - 1985, 1991, 1997 and 2003
Index

About the Author

Ian Bruce, CBE, moved from Unilever into charities and later founded the Centre for Charity Effectiveness in City, University of London's Bayes Business School. He was the Centre's first director 1991-2010. His research on visual impairment, charity leadership and marketing are widely cited in the academic literature. While he was CEO (1983-2003), RNIB had over 3,000 staff on 56 sites, with schools, colleges, libraries, hotels, residential homes, factories and a campaigning HQ. He was previously CEO of Volunteering England and Assistant CEO of a London borough and Age Concern England.

Reviews

1. "Too often organisational histories gloss over tensions. Ian does not hold back from describing the extraordinary story of how the unsighted took over from the sighted. An extraordinary case study reflecting on the challenges and changes in the charity sector since the 1970s. A must read for any person interested in change." - Professor Paul Palmer, Bayes Business School.

2. "The strength of this well-crafted account of the RNIB's recent history is the way in which Ian Bruce relates the story of the Institute not only to the context of disability politics but also to wider movements in the voluntary sector and society as a whole. This is a must read." - Sir Stuart Etherington, Chair, Oversight Trust.

3. "This book will be of consuming interest to students of the British welfare state and its complex and shifting relationship with the voluntary sector. Thanks to Bruce\rquote s personal qualities, not least his remarkable empathy with blind and partially sighted people in all walks of life, it will also be compelling reading for those like myself, activists campaigning for the improvements he did so much to bring about." - Fred Reid, Hon. Professor of History, University of Warwick and long-time trustee of RNIB.

4. "Having a strong interest in the work of charities of and for the blind and partially sighted, I found the book fascinating on three fronts: the leaps and bounds that the charity sector experienced in the 40-year period, the internal debates and animosities that took time and societal nudges to resolve, and finally the international/national link for campaigning and political and social change." - Pay Danahey Janin, University of Essex, Colchester, Uk, In Insternational Society for Third Sector Research, March, 2024