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Introduction Imagining Better Results for Teams xi I. What Is a Visual Team? Using Graphics Across the Whole Workflow 1 1. Working Like Designers / Why Visual Teams Get Results 3 2. Why Be a Visual Team? / The Case for Collaboration 15 3. A Graphic User Interface for Teams / The Drexler/ Sibbet Team Performance Model 29 II. Leading Visual Teams Seeing the BIG Picture 55 4. So You've Just Been Promoted / Understanding Team Leadership 57 5. Managing Four Flows of Activity / Attention, Energy, Information, & Operations 73 6. Supporting Innovation / Providing Visual Tools 83 III. Visual Team Startup Creating Trust, Focus, & Commitment 93 7. Visualizing Purpose / Orienting to Your Mission 95 8. Seeing Yourself As a Team / Developing Trust 107 9. Clarifying Goals / Using the Graphic Gameplan 117 10. Consensus or Command? / Deciding Commitments 131 IV. Sustaining Results Innovating for High Performance 149 11. Graphics & Project Management / Implementation You Can Literally See 151 12. Visualizing & Innovating / Understanding High Performance 159 13. Assessments, Dialogues, & Sharing Rallies / The Importance of Learning & Renewal 171 V. Growing a Visual Team Culture Thinking BIG About Opportunities 183 14. Introducing Visual Teams / Communicating Benefits 185 15. Developing Visual Team Skills / Learning Tips & Tools 193 16. Shared Visual Language / Toward an Operating System for Visual Teams 201 VI. New Technology Tools A Revolution in Visual Collaboration 219 17. Visual Tools Come of Age / Experiencing High Performance at the Institute for the Future 221 18. Graphics for Distributed Teams / Web & Teleconferences 231 19. Team Rooms & the Net / Physical Places or Virtual Spaces? 241 20. Mobile Technology / Reshaping Tomorrow's Teams 249 VII. Links, Tools, & Other Resources 263 21. Websites & Bibliography 265 Appendix 273 Jack R. Gibb's Original Research 273 Summary of Arthur M. Young's Theory of Process 274 Index 277
DAVID SIBBET is a world leader in the area of graphic facilitation and visual thinking for groups. He is the founder and president of The Grove Consultants International, a company whose leading-edge group-process tools and services for panoramic visualization, graphic facilitation, team leadership, and organizational transformation are used by consultants and organizations around the world. Sibbet has been the visual cartographer for the TED conference, and is the recipient of the OD Network Members Award for Creative Contribution to the field of organizational development.