Table of Contents

Foreword Alan Mulally xv

Preface xix

Acknowledgments xxiii

About the Editors xxv

PART I Leadership Is a Matter of How to Be, Not How to Do 1

Chapter 1 My Journey with Peter Drucker 3
Frances Hesselbein

Chapter 2 The Evolution of Leadership – Yesterday, Today, and Tomorrow 9
Marshall Goldsmith

Chapter 3 Leaders Who Become Organization Anthropologists 19
ave Ulrich

Chapter 4 Waves 27
Whitney Johnson

Chapter 5 Being a Good Leader 37
Patrick Lencioni

Chapter 6 Scaling Your Impact as a Leader 41
Taavo Godtfredsen

Chapter 7 In Search of Obsession 51
Susan Scott

PART II To Serve Is to Live 57

Chapter 8 A Call to Create Positive Change on a Global Scale 59
Jim Yong Kim

Chapter 9 Turning Defeat into Victory 65
Margaret Heffernan

Chapter 10 What I See from My Window 71
Eric Schurenberg

Chapter 11 Loving Work Despite the Odds: Secrets from Sir Richard Branson and Nelson Mandela 77
Mark C. Thompson

Chapter 12 The New Work of Leaders: How Does Your Leadership Narrative Show Up? 85
Stephanie Pace Marshall

Chapter 13 Choose, Build, Live High Expectations! 93
Mel Spiese

Chapter 14 Respect, Courage, Honesty: True Leadership Traits 103
Jack Zenger

PART III Defi ning Moments 107

Chapter 15 The Power of Accepting Feedback 109
Hubert Joly

Chapter 16 Discovering Motifs 115
Rita McGrath

Chapter 17 Is It Time to Leave Your Comfort Zone? 123
Beverly Kaye

Chapter 18 Understanding in Moments 129
Catherine Carr

Chapter 19 Brother, Can You Paradigm? 137
Jeffrey Kuhn

Chapter 20 Life Lessons from the Tennis Court 147
Prakash Raman

Chapter 21 The Need for Conscious Choice 155
Margaret (Meg) Wheatley

PART IV Be Ye an Opener of Doors 161

Chapter 22 The Elegance and Simplicity of Coaching 163
Michael Bungay Stanier

Chapter 23 The Gift of Belonging 169
Garry Ridge

Chapter 24 New Leader Development: Leadership Lessons from the Doerr Institute 181
Brigadier General Tom Kolditz

Chapter 25 The World’s Greatest Ophthalmologist 191
Pawel Motyl

Chapter 26 Don’t Just Let Culture Happen 199
Alex Osterwalder

Chapter 27 The Space Between Intention and Action 205
Liz Wiseman

PART V Bright Future! 213

Chapter 28 Be Positive! 215
Frances Hesselbein

Chapter 29 What Do People Do All Day? 221
Sarah McArthur

Chapter 30 What If There Were No Problems, Only Projects? 227
David Allen

Chapter 31 A Cheerleader at Heart 235
Whitney Johnson

Chapter 32 Silver Linings 241
Asheesh Advani

Chapter 33 Are You Happy at Work? (And Why It Matters) 247
Annie McKee

Index 255

About the Author

FRANCES HESSELBEIN is the author of three autobiographies and the co-editor of 30 books in 29 languages. Frances Hesselbein is considered one of the country’s greatest leaders. She served as the CEO of Girl Scouts of the U.S.A. and was recognized as a Presidential Medal of Freedom recipient for her work as “a pioneer for women, volunteerism, diversity and opportunity.”

MARSHALL GOLDSMITH is the only two-time winner of the Thinkers 50 Award for #1 Leadership Thinker in the World. He is author/editor of 39 books, including three New York Times bestsellers that have sold over 2.5 million copies and been listed bestseller in 12 countries.

SARAH McARTHUR is COO of Marshall Goldsmith Inc. and founder of *sdedit, a boutique writing and editing firm. Co-author/editor of numerous books, including Coaching for Leadership, her fields of expertise are management, leadership, and executive and business coaching.