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Workplace Communication
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Table of Contents

  • Chapter 1 The Keys to Successful Communication: Purpose, Audience, and Tone
  • Chapter 2 Workplace Correspondence
  • Chapter 3 Effective Visuals: Tables, Graphs, Charts, and Illustrations
  • Chapter 4 Short Reports: Page Design, Formats, and Types
  • Chapter 5 Summaries
  • Chapter 6 Fliers, Brochures, and Newsletters
  • Chapter 7 Instructions and Procedure Descriptions
  • Chapter 8 Job Application Process: Letter, Resume, Interview, and Follow-Up
  • Chapter 9 Oral Presentations: Preparation and Delivery
  • Chapter 10 Proposals
  • Chapter 11 Long Reports: Format, Collaboration, and Documentation
  • Appendix A: Ten Strategies to Improve Your Style
  • Appendix B: Review of Mechanics: Spelling, Punctuation, and Grammar

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