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World Class Manufacturing


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About the Author

Richard J. Schonberger, author of Japanese Manufacturing Techniques (also from The Free Press), is a world-renowned authority on production and manufacturing. President of the consulting firm of Schonberger & Associates, Inc., in Seattle, Washington, he was formerly George Cook Professor of Management at the University of Nebraska.


John M. Burnham

CFPIM Regional Vice President, American Production and Inventory Control SocietyRichard Schonberger has successfully addressed the next steps in the journey toward becoming world-class manufacturers -- issues of holistic view and perspective, effective interfacing among functional areas, and demonstrated results that demolish the arguments that "we're different" and "it can't be done." Each of his chapter topics is logically and persuasively developed. In a word, I wish I had written this book.

John P. Robb

Vice President, Manufacturing Monsanto Electronic Materials CompanyThe commonsense examples and guidelines on the "how to" of total quality control Richard Schonberger provides in "World Class Manufacturing" will enable us to move beyond manufacturing excellence to business excellence. Schonberger's first book, "Japanese Manufacturing Techniques," provided the missing link in our overall quality program and is on the "must read" list for all our manufacturing line personnel. "World Class Manufacturing" will be required reading for "all" functions within our company.

Philip Gray

Vice President, Defense Systems & Electronics Group, Texas Instruments"World Class Manufacturing" brings together for the first time all the programs and approaches we at Texas Instruments and other companies have been working toward for the past six years -- total quality control, just-in-time manufacturing, statistical process control, manufacturing cells, and, most important, employee involvement. It will be required reading for managers who have marketing, product design, and manufacturing responsibilities.

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