Help Desk - Payment and Pricing
What payment methods can I use?
We accept Credit Card, Bank Transfer, Cheque, Paypal and Australia Post Money Order.
The following credit cards can be used on Fishpond.com.au.
The details for each payment method will be provided during check-out.
When you choose to pay by Bank Transfer you need to save a primary address first.
When you choose to pay by paypal, there is a small fee calculated on checkout to cover administration costs. You can still pay by credit card or bank transfer if you do not wish to pay the surcharge.
Please note when paying by Paypal, should a refund to your Paypal account be required for any part of your order that by default it will be sent to the email address linked to your Fishpond account. If this email address is different to the email address you use for your Paypal account we suggest that you update the email address on your Fishpond account. You can do this by using the My account.
Cheque payments may take up to a week to clear. We recommend paying by Credit Card, Paypal or Bank Transfer.
Can't find the answer to your question?Send us an email and we'll respond within 24 hours.
Please note that due to airfreight disruptions caused by COVID-19, we are experiencing significant delays in delivery. We understand that this is disappointing and we do apologise for any inconvenience caused. We thank you for your patience and understanding during this difficult time.