Help Desk - Payment and Pricing

Can you email me when you receive my payment by bank transfer?

Yes, all customers are notified by email on the same day that we receive the bank transfer payment. We check for new bank payments at least once a day so there is no need to tell us that your payment has been made.

After you have submitted the payment via Internet banking or through a branch, we will receive the payment in 1-2 working days. You will be sent an email to confirm that we have received the payment.

Can't find the answer to your question?

Send us an email and we'll respond within 24 hours.

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Fishpond Experience Feedback Winner For October 2015 Announced

Congratulations to Rik Stowman our October 2015 winner of a $100 Fishpond credit.

Fishpond Experience Feedback Winner For September 2015 Announced

Thanks to all of our valued customers who provided us with feedback on your shopping experience.

Congratulations to Roseanne Brown our September 2015 winner of a $100 Fishpond credit.