Help Desk - Sell Yours
What do Sell Yours product conditions mean?
What does 'As New' mean?
Books: Looks like a new copy and may never have been read. Cover is undamaged with no marks, dents or tears. Spine has no creasing and there are no pages missing or creased, and the dust jacket is included and intact, if the book comes with a dust jacket. There will be no annotations, underlining, or highlighting in the text. It may contain a remainder mark (this will be a line from a permanent marker across the bottom edge or side of the book).
DVDs: Looks new. May never have been watched, or removed from shrink wrap. Cover should have no signs of wear and should not be broken, bent or cracked. Disc may have very slight marks that should not affect playback. Boxed sets should be in tact with no scratches or dents.
CDs: Looks new, may never have been listened to or removed from shrink wrap. Cover should have no signs of wear and should not be broken, bent or cracked. Disc should have no scratches or smudges.
What does 'Very Good' mean?
Books: This has been read, but is still in good condition; wear and tear should be minimal. There should be no obvious damage to the cover, and have an undamaged spine with no tears. Pages will be intact, with none missing and no mis-prints or creases, and should not be loose. Dust jacket may not be present. There will be no annotations, underlining, or highlighting in the text. Identifying marks inside will be minimal (this does not apply to author autograph). This may be covered in clear plastic seal eg Duraseal.
DVDs: Can have slight wear and tear to the case or box set eg some minor dents or scratches. May not have shrink wrap. May have some slight surface marks to disc, but these should not affect playback. No cracking to the case or breakages to the internal casing.
CDs: May not have shrink wrap. May have some slight scratches on plastic or Digipak but case will be intact and not otherwise damaged. No scratches on the disc and nothing affecting playback. May have a remainder mark on the barcode. May not have shrink wrap.
What does 'Good' mean?
Books: This has been read, but is still clean and without stains. Some slight yellowing may be present on the pages, and this may be covered in clear plastic seal eg Duraseal. Cover should be without holes/tears, but may show signs of wear around the edges, and spine may be slightly creased. Dust jacket may not be present. Pages can include some annotations/margin notes and highlighting, but these should be minimal, and no pages should be missing. Some minor creasing, tears or mis-cut pages may be present. May be ex-libris and if so should be identified as such (ex-libris books may have library stickers attached).
DVDs: Some wear and tear on the case e.g. to the paper slip or curling to the plastic film cover. May have some exterior scratches, scuff marks/corner damage/minor dents to a box set. Can have minor surface marks on disc, however nothing affecting playback. Will not have slipcase or shrink wrap.
CDs: Nothing affecting playback. Will not have shrink wrap and may have remainder marks. Case will not be broken, however may be slightly scuffed or scratched.
What does 'Acceptable' mean?
Books: Obviously read or used. May have some stains and yellowing on pages; dust jacket will not be present or can have tears. Cover may be marked or damaged, spine may be creased, but should have no major tears. Should still be readable, however may contain loose pages or mis-prints (these should be minimal and identified). Can contain annotations and highlighting, however this should not obscure the text. Some very old editions or rare copies may be significantly worn at the edges but should be clearly identified as such.
DVDs: Nothing affecting playback. Case may not have shrink wrap or slipcase, and may have minor cracks and disc should still be secure in the case. Will still close securely. Digipaks may show wear and tear. Disc can have some surface marks. Box sets should hold together however may be worn or dented.
CDs: Nothing affecting playback, however surface may be marked. Case will not have shrink wrap and may not have slipcase. May have remainder marks and case may have minor cracks but should still be in tact.
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Please note that due to airfreight disruptions caused by COVID-19, we are experiencing significant delays in delivery. We understand that this is disappointing and we do apologise for any inconvenience caused. We thank you for your patience and understanding during this difficult time.