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Help Desk - Sell Yours


What is the 'Ship to New Zealand' option?

When listing a sell yours item for the first time, you are given the option to 'Ship to New Zealand'. If you choose to ship to New Zealand, all of your listings will be available for sale on Fishpond's New Zealand site, as well as

The sale price will be automatically calculated based on your sale price. This selling price will be increased by $12 to cover the cost of shipping to New Zealand.

( Selling Price + NZ Shipping & Handling Reimbursement $12)*NZD Exchange Rate = Sale Price (NZD)

For example, if you list a product for $10 AUD on, and the exchange rate at the time is 1.29, the sale price displayed on will be ($10 + $12)*1.29 = NZD$28.38.

If the item sells to a customer on, your payment will be the sale price less 10% commission.

( Sale Price in AUD less 10%) = Your Payment (AUD)

For example, if the item sells on for NZD$28.38 or $22.00 AUD, your payment in AUD will be $22 * 0.9 = $19.80

You can choose to turn off this option at anytime by editing your Seller Information.

Note: Please ensure you are aware of current Australia Post shipping rates before setting your pricing. If the handling fees are not sufficient to cover the actual cost of postage, adjust the selling price of your item to make up the difference.

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Please note that due to airfreight disruptions caused by COVID-19, we are experiencing significant delays in delivery. We understand that this is disappointing and we do apologise for any inconvenience caused. We thank you for your patience and understanding during this difficult time.