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Help Desk - About


What is Fishpond's phone number?

In short, we don't have one. We want to provide the lowest prices possible for our customers and have found that an email helpdesk is the best way to do this. Our Customer Experience team are highly trained, work 7 days a week, and will be able to sort out any query you may have by email. Just because we don't have a phone number doesn't mean that real people don't work here! Check out our About Us page.

Can't find the answer to your question?

Send us an email and we'll respond within 24 hours.

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Please note that due to airfreight disruptions caused by COVID-19, we are experiencing significant delays in delivery. We understand that this is disappointing and we do apologise for any inconvenience caused. We thank you for your patience and understanding during this difficult time.