Help Desk - Valet
How do I send in my items by courier?
Request a pick up day through Fishpond WorldFront.
A courier will come to your home or work (you, a receptionist, concierge person or friend will need to be there). Couriers can pick up between 9am and 5.30pm, Monday - Friday.
A maximum of one box per person can be collected, we will only list one box of items at a time. Once all stock has sold, you can then arrange another collection. Make sure your items fit tightly into the boxes to reduce the possibility of damage.
Remember to include a piece of paper in each box with your name, email and mailing address.
Can't find the answer to your question?Send us an email and we'll respond within 24 hours.
Please note that due to airfreight disruptions caused by COVID-19, we are experiencing significant delays in delivery. We understand that this is disappointing and we do apologise for any inconvenience caused. We thank you for your patience and understanding during this difficult time.