Help Desk - Valet

What happens if I send an item that cannot be listed?

If there are items within your box that aren’t accepted, Fishpond WorldFront will send you an email to let you know the goods have been rejected.

You can choose to either have Fishpond WorldFront donate those items to charity or have them sent back to you at your expense.

Can't find the answer to your question?

Send us an email and we'll respond within 24 hours.

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More questions about Valet

What happens if my items don't sell?
What condition should my item be in?
How does the Valet partner price products?
Will the items be insured in the course of collection?
Can I request to get my items returned at any time?
Who can take part in the program?
Who is selling my items?
What is Valet?
How do I get started?
How do I send in my items by courier?
How do I get my money?
Tell me all about eBay Valet
Are there any items I can’t sell with Valet?
How much does it cost to send my items?
What items can I sell?
How long does it Take?
Is there a fee for using the Valet service?

Announcements

Please note that due to airfreight disruptions caused by COVID-19, we are experiencing significant delays in delivery. We understand that this is disappointing and we do apologise for any inconvenience caused. We thank you for your patience and understanding during this difficult time.