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Help Desk - Valet


What happens if I send an item that cannot be listed?

If there are items within your box that aren’t accepted, Fishpond WorldFront will send you an email to let you know the goods have been rejected.

You can choose to either have Fishpond WorldFront donate those items to charity or have them sent back to you at your expense.

Can't find the answer to your question?

Send us an email and we'll respond within 24 hours.

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Please note that due to airfreight disruptions caused by COVID-19, we are experiencing significant delays in delivery. We understand that this is disappointing and we do apologise for any inconvenience caused. We thank you for your patience and understanding during this difficult time.