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Help Desk - Product Information


How does "Ask a Question" work

Are you interested in buying a product but would like to know more about it?

Ask a Question allows you to ask anything about a product directly to the manufacturer or publisher. When you submit the question, the supplier will notified and an answered added to the product page and you will receive an email to check the answer.

If you have ordered the product and would like to check the order status please use track my order instead or contact our customer service team

Can't find the answer to your question?

Send us an email and we'll respond within 24 hours.

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Please note that due to airfreight disruptions caused by COVID-19, we are experiencing significant delays in delivery. We understand that this is disappointing and we do apologise for any inconvenience caused. We thank you for your patience and understanding during this difficult time.