Help Desk - Schools & Libraries

When should I give the invoice to my accounts department to pay an order?

Only when all titles have been shipped.

Please make sure that when payment is sent to Fishpond a Remittance Advice note is included either with the cheque payment or as an email to payments@fishpond.com.au

Payments will not be matched to an order until a Remittance Advice has been received

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