When should I give the invoice to my accounts department to pay an order?

Please make sure that when payment is sent to Fishpond a Remittance Advice note is included either with the cheque payment or as an email to payments@fishpond.co.nz

Payments will not be matched to an order until a Remittance Advice has been received

• How does the Schools' Program Work?
• Why has school or library order been held?
• Who can apply for a School or Library account?
• I have paid multiple invoices at once, how can I give you Remittance Advice?
• What is Fishpond's phone number?