Help Desk - Schools & Libraries

I have paid multiple invoices at once, how can I give you Remittance Advice?

Paying several orders with a single payment is fine.

Please make sure that when payment is sent to Fishpond a Remittance Advice note is included either with the cheque payment or as an email to payments@fishpond.com.au

Can't find the answer to your question?

Send us an email and we'll respond within 24 hours.

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More questions about Schools & Libraries

How does the Schools' Program Work?
Why has school or library order been held?
Who can apply for a School or Library account?
When should I give the invoice to my accounts department to pay an order?
What is Fishpond's phone number?

Announcements

Please note that due to airfreight disruptions caused by COVID-19, we are experiencing significant delays in delivery. We understand that this is disappointing and we do apologise for any inconvenience caused. We thank you for your patience and understanding during this difficult time.