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Privacy Policy

  1. PRIVACY STATEMENT

    1. Privacy: WorldFront Limited ("Fishpond") is committed to:
      1. Ensuring the privacy of your information; and
      2. Holding all personal information collected by us in accordance with the requirements of the Privacy Act 1993 and any other applicable privacy legislation.
    2. Application of this Privacy Policy: By visiting the Site, you consent to us collecting such information and using it, in accordance with this Privacy Policy.
      1. Personal information submitted on this website ("Site"); and
      2. Any information automatically retrieved during visits to this Site.
    3. Changes to Privacy Policy: Fishpond may modify, alter or otherwise change this Privacy Policy from time to time, with or without notice to you. All such changes will be effective immediately upon the updating of the page on this Site at which the Privacy Policy is contained. You agree to check the Privacy Policy and be bound by the Privacy Policy that is in effect at the time at which you access this Site.
    4. Contact: If you have any further questions relating to this Privacy Policy, please contact us at

      Unit 6, 71A Rhodes St
      Hillsdale
      NSW 2036
  2. COLLECTION, USE AND RETENTION OF PERSONAL INFORMATION

    1. Visitors: You may browse and access information contained on this Site without providing personally identifiable information.
    2. Collection of personal information: Fishpond collects personal information (for example an individual's name, address, and information about the items you have purchased) through this Site when you make a purchase. Such information is collected for the purpose of administering your account, processing your purchases, delivering the items purchased to you, for our own internal records, and for contacting you in relation to your purchase or sending you information about goods and services that we think you may be interested in (including by electronic message). It is important that any information given to us is accurate, up to date, complete and not misleading, as we rely on the information you provide.
      1. eBay Valet Service: To make use of the Valet Service, a Fishpond account is required. Fishpond collects personal information (for example an individual's name, address and information about the items you have sent to the service) through this Site when you create an account. Fishpond will disclose to eBay information regarding eBay Valet users (for example an individual's name, email address and if applicatable eBay user name) and eBay will handle such information in accordance with eBay's Privacy Policy.
    3. Collection of personal information by third parties: Any third party that we use to process payments for purchases made through this Site may also collect your personal information. Please refer to the relevant third party's privacy policy for further details.
    4. Use and disclosure of personal information: We will hold all personal information collected through this Site in accordance with the requirements set out in the Privacy Act 1993. In particular:
      1. Personal information will be used only for the purposes for which it is collected, and will be retained only for as long as is necessary to fulfil the purposes for which the information was collected (including any time that we are required by law to retain such information).
      2. Other than as set out above, we will not release personal information to any third party except where required or permitted by law, where the individual has authorised us to do so or where disclosure is connected to the purpose for which the information was collected.
      3. Under no circumstances will we sell or rent out your personal information to third parties.
  3. ACCESS TO, EDITING AND DELETING PERSONAL INFORMATION

    1. Access: You can ask to see the personal information that we hold about you at any time by writing to us at the address set out in clause 1.4 above.
    2. Editing and deleting: You may also ask us to correct, alter or delete any personal information that we hold about you by writing to us through our contact page, or at the address set out in clause 1.4 above.
    3. Opting out of electronic communications: If you do not want to receive marketing communications from Fishpond by electronic message, you can use our email preference centre.
  4. INFORMATION AUTOMATICALLY RETRIEVED WHILE VISITING THIS SITE

    1. We automatically collect statistics about people visiting this site to improve our site and monitor traffic. Such collection does not identify individual users and does not result in personal information being collected or stored about you.
  5. COOKIES

    1. When you enter this Site your computer will automatically be issued with a cookie. These are text files that identify your computer to our server. This allows us to improve the speed and reliability of this Site this provide you with a better service. Cookies themselves do not identify individual users and are not used to collect or store personal information about you. You may disable cookies by modifying your internet browser settings. However, if cookies are disabled, this Site may not function as intended and we accept no liability to you for this.
  6. SECURITY

    1. Fishpond has used all reasonable efforts to prevent unauthorised access to personal information, maintain data accuracy and ensure appropriate use of any personal information. Some aspects of the security used on our website are described below:
      1. Encrypted Personal Information: We use explicit encryption of all personal information submitted to us, both in transit and in data storage.
      2. Card Security: Credit Cards are stored and processed by a PCI compliant 3rd party, one of either Paystation or Stripe.  Card data is transmitted directly to our payment gateway to eliminate the risk of handling this data.
      3. Account Security: We implement many features to protect your Fishpond account from malicious users: CSRF protection, rate limiting to prevent brute force attacks, suspicious login detection and an optional two factor authentication system.
      4. Ongoing Security Monitoring: We run regular penetration tests on our system, as well as maintaining an active bug bounty program to make continuous improvements to the security of our system.
    2. Despite our best attempts, you acknowledge that the internet is inherently insecure, and Fishpond cannot prevent and is not responsible for, interception or "hacking" of information transmitted through this Site by unauthorised third parties.
  7. LINKS TO EXTERNAL WEBSITES

    1. This Site may contain links to external websites. Fishpond is not responsible for the privacy policies of any such external sites. This Privacy Policy applies solely to information collected by us.