Fishpond Best Price Guarantee!
Yes, Fishpond.com.au currently has a price matching policy with local major online retailers. If you order a product in any category where the total cost (including shipping fee) is more expensive on Fishpond.com.au than with the other retailer, we will credit your Fishpond account with the difference plus 5%.
What You Need To Know
- We do not accept bargain books, out of stock or limited-quantity items, coupons, online pricing that is limited to one day or less, damaged, clearance sale items or digital content.
- The item must be new, exactly the same and not be part of a sale/clearance. It is limited to one price match per identical item, per customer and for personal use only.
- We do not price-match on bulk orders. We consider a bulk order to be 11+ units of the same item.
- We do not price-match against international retailers; the retailer must be local in Australia.
- The difference plus 5% credit is made to your Fishpond.com.au account. This offer is not for a refund to your credit card or bank account.
To claim your credits on price-matching against other suppliers:
- Place your order at Fishpond.com.au.
- Provide links to identical products on the other retailer's site and Fishpond.com.au. Note that the ISBN/barcode must match.
- Email us the links and also your Fishpond.com.au order number within two working days of placing your order (as prices can change).