What are your shipping rates?

Australia Shipping Rates

Standard shipping is free on over 5 million products sent anywhere within Australia or New Zealand with some exclusions.

Most books and music have a flat rate shipping fee of $7.95 (excludes remote addresses). So you can order as many items as you like for one fee of $7.95. The more you buy, the more you'll save on shipping!

Please note that a heavy or larger item may incur an extra shipping charge, depending on the item you are buying.

Sell Yours items are excluded from flat rate shipping as these are not sent by Fishpond.

Delivery Surcharges

Large items and heavy orders may incur additional delivery fees based on your postcode. To see what delivery will cost, you can enter your postcode on the product page and immediately see the exact shipping cost. Fishpond implements this additional postcode-based charge to fairly reflect the actual cost of delivery to different postcodes for these large or heavy items - this means if you live in a remote area you will pay more for delivery than a customer in a metropolitan area.

Fast Shipping

Fast shipping is available on some products. The shipping fee and estimated delivery time will be calculated for you during check-out. Fast shipping is sent directly from our Fishpond warehouse while standard shipping will be ordered from one of our suppliers. Please note that fast shipping does not use the Express Post service from Australia Post.

Australia Delivery Times

You will receive an email when your order is shipped, which will include the estimated delivery timeframe.

Delivery to remote areas may take longer.

Please note we rely on various companies to provide delivery services but cannot guarantee delivery times.

If your order doesn't arrive within the given timeframe, please let us know via the order tracking system.

International Shipping Rates (AUD)

International shipping rates are calculated at checkout.

International Delivery Times

International Airmail
New Zealand: 3-4 working days after dispatch
Rest of world: 6-10 working days after dispatch

• How do I place an order with Fishpond.com.au?
• Why can't my order be delivered to a PO Box?
• Will items with different shipping times be sent separately?
• How does an e-Gift work?
• What payment methods can I use?
• Fishpond Premium
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• Can I pick up my order?
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• What do the different product statuses mean?
• How do I delete an item from my shopping cart?
• What is Group Buy?
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• What does 'Quantity Available' mean?
• How do I change my delivery address?
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• Health and Beauty Important notice
• What is the wishlist for?
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• Can I return a Sell Yours item?
• Learn about Fishpond's Image Search
• How do I change my payment method?
• Fishpond Scan It Buy It
• What does 'Order Delayed Staff Checking' mean?
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• How do I change the quantity of an item in my shopping cart?
• I received a shipped notification by email. When should I expect my order to arrive?
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• What is Fishpond's phone number?
• Where's my order?