Australia Shipping Rates

Standard shipping is free on over 19 million products sent anywhere within Australia or New Zealand.

Some large or heavy items may incur additional delivery fees based on your postcode. To see what delivery will cost, you can enter your postcode on the product page and immediately see the exact shipping cost. Fishpond implements this additional postcode based charge to fairly reflect the actual cost of delivery to different postcodes for these large or heavy items - this means if you live in a remote area you will pay more for delivery than a customer in a metropolitan area.

Fast shipping is available on some products. The shipping fee and estimated delivery time will be calculated for you during check-out. Fast shipping is sent directly from our Fishpond warehouse while standard shipping will be ordered from one of our suppliers. Please note that fast shipping does not use the Express Post service from Australia Post.

Australia Delivery Times

You will receive an email when your order is shipped, which will include the estimated delivery timeframe.

Delivery to remote areas may take longer.

Please note we rely on various companies to provide delivery services but cannot guarantee delivery times.

If your order doesn't arrive within the given timeframe, please let us know via the order tracking system.

International Shipping Rates (AUD)

International Delivery Times

International Airmail
New Zealand: 3-4 working days after dispatch
Rest of world: 6-10 working days after dispatch

• How do I place an order with Fishpond.com.au?
• Why can't my order be delivered to a PO Box?
• Will items with different shipping times be sent separately?
• How does an e-Gift work?
• What payment methods can I use?
• How do I add another product to my order?
• Can I pick up my order?
• What is Quote Me?
• What do the different product statuses mean?
• How do I delete an item from my shopping cart?
• What is Group Buy?
• What is an Unreliable Supplier Product?
• What does 'Quantity Available' mean?
• How do I change my delivery address?
• How can I tell if a product page is for digital music?
• Can I return a SmartSell item?
• What is the wishlist for?
• Does Fishpond allow overseas based third party sellers?
• Health and Beauty Important notice
• Learn about Fishpond's Image Search
• Can I return a Sell Yours item?
• Can I obtain a credit account and use a purchase order to shop?
• Fishpond Scan It Buy It
• What does 'Order Delayed Staff Checking' mean?
• How do I change my payment method?
• How do I change my delivery address?
• How do I change the quantity of an item in my shopping cart?
• I received a shipped notification by email. When should I expect my order to arrive?
• How do I cancel a product from my order?
• What is Fishpond's phone number?
• Where's my order?