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Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-use Phrases for Handling Conflict, Confrontations and Challenging Personalities
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Perfect Phrases for Dealing with Difficult People http://www.fishpond.com.au/Books/Perfect-Phrases-for-Dealing-with-Difficult-People-Susan-Benjamin/9780071493048

Hundreds of Ready-to-use Phrases for Handling Conflict, Confrontations and Challenging Personalities

By Susan Benjamin

RRP $14.99 $10.37   Save 31%10.37 Free shipping Australia wide
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Format:Paperback, 226 pages
Release Date: 02 May 2008

This book provides perfect phrases for the right situation, every time. Whether it's hiring employees or creating teams, the "Perfect Phrases" series has the tools for precise, effective communication in any situation. With "Perfect Phrases" books, you have all the phrases you need to get things done, right at your fingertips!

About the Author

Susan F. Benjamin is a communications consultant and the author of 5 books, including Words at Work. Her articles on language-related issues have appeared in USA Today, Philadelphia Inquirer, and New York Daily News.

Publisher: McGraw-Hill Professional
ISBN:0071493042
EAN:9780071493048
Dimensions: 20.17 x 12.9 x 1.45 centimeters (0.23 kg)
Age Range: 15+ years
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