Table of Contents

Introduction What Stories Can Do Communicating Through Stories Case Study - Kinship Center Managing Through Stories Case Study - SodexhoUSA Leading Through Stories Case Study - Environment for Organizational Improvement Putting Stories to Work Building an Index of Personal Stories Story Collaging Exercises and Tools Suggested Readings Index

Promotional Information

"This book will surprise and delight its readers, who will likely find their own stories rushing to mind alongside Terrence Gargiulo's." -- Annette Simmons, President of Group Process Consulting, author of The Story Factor: Inspiration, Influence, and Persuasion through the Art of Storytelling "Terrence Gargiulo has written a most powerful book about life and work. He is our tribal elder, sharing valuable wisdom, lessons learned, and how-to's--all woven into stories. We cannot manage without understanding people, and we cannot teach, engage, or empower without stories. Gargiulo gives us the gift of insight through stories, the power to think through stories, and the courage to connect through stories. Stories at Work is a tool for the ages--a tool for all of us who must compete on clarity." -- Bill Jensen, CEO of The Jensen Group, author of Simplicity and What Is Your Life's Work? "Applying the insights and practices of Stories at Work will open the gate to some of your most noble aspirations: to be the hero of your own life story, the trusted ally of your colleagues at work, and a compassionate listener for all beings who inhabit the earth." -- Barry Rosen, Board Director and Past President Interaction Associates, author, Facilitative Leadership: Tapping the Power of Participation "This book is a practical guide that helps us to more actively listen to the stories of others and to better tell our own stories. Terrence Gargiulo presents exercises that facilitators and teachers can use to help themselves and others gain self-awareness in the act of storytelling. And this is a critical exercise, as gaining access to our stories allows us to understand the lives we are choosing to live, and helps clarify our relationship to those lives." -- David M. Boje, Professor of Management^LNew Mexico State Universtiy, Editor, Tamara Journal

About the Author

Terrence L. Gargiulo is an international speaker, author, organizational development consultant, and group process facilitator, based in the San Francisco area. A recipient of Inc. magazine's Marketing Master Award, his clients include General Motors, Merck, Raytheon, Coca-Cola, and the U.S. Coast Guard. A regularly featured speaker at conferences of the International Society for Performance Improvement, the American Society for Training and Development, and the Academy of Management, he is the author of Making Stories (Quorum, 2002) and The Strategic Use of Stories in Organizational Communication and Learning, and co-author of On Cloud Nine: Weathering the Challenge of Many Generations in the Workplace.

Reviews

Gargiulo is a speaker, author, organizational development consultant, and group process facilitator from the San Francisco area. Based on a belief that stories are fundamental to the way people communicate and learn, he offers managers and business leaders a practical guide to using stories to improve communication and build relationships in the workplace. The text includes discussion about three areas where stories play a vital role--communicating, managing, and leading--followed by processes, tools, and exercises for using stories to influence behavior, negotiate differences, persuade, entertain, solve problems, promote healing, effect change, generate creativity, and promote shared understanding.
*Business Digest January 2007::Reference & Research Book News*