Sequencing: The Shortest Processing Time Rule.- The Knapsack Problem.- Flexibility Principles.- Single Server Queueing Models.- Little's Law.- The Median Principle.- The Newsvendor Problem.- The Economic Order-Quantity (EOQ) Model.- Risk Pooling.
From the reviews: "‘This user-friendly book will help the reader to develop insights with respect to a number of models that are important in the study and practice of operations management’. … all the chapters are extremely well written and a pleasure to read. … This would be a good book to use as a text in any operations management course, and in particular for operations management courses which are part of a ‘liberal studies’ program. It would also be good book for managers … ." (R Bharath, Journal of the Operational Research society, Vol. 60 (7), 2009)
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