Table of Contents

Part One: FoundationsCOMMUNICATION, THEORY, AND RESEARCH1- Thinking About Communication: Definitions, Models, and Ethics2- Thinking About the Field: Traditions and Contexts3- Thinking About Theory and ResearchPart Two: Theories and Theoretical ThinkingTHE SELF AND MESSAGES4- Symbolic Interaction Theory5- Coordinated Management of Meaning6- Cognitive Dissonance Theory7- Expectancy Violations TheoryRELATIONSHIP DEVELOPMENT8- Uncertainty Reduction Theory9- Social Exchange Theory10- Social Penetration Theory11- Relational Dialectics Theory12- Communication Privacy Management Theory13- Social Information Processing TheoryGROUPS, TEAMS, AND ORGANIZATIONS14- Groupthink15- Structuration Theory16- Organizational Culture Theory17- Organizational Information TheoryTHE PUBLIC18- The Rhetoric19- Dramatism20- The Narrative ParadigmTHE MEDIA21- Agenda Setting Theory22- Spiral of Silence Theory23- Uses and Gratifications Theory24- Cultivation Theory25- Cultural Studies26- Media Ecology TheoryCULTURE AND DIVERSITY27- Face-Negotiation Theory28- Communication Accommodation Theory29- Muted Group Theory30- Feminist Standpoint Theory

About the Author

Richard West is a past President of the National Communication Association. He is also Professor in the Department of Communication Studies at Emerson College in Boston. At Emerson, he has served as the Department Chair for several years, as the Acting Director of the Institute for Liberal Arts and Interdisciplinary Studies, and as the Project Director of the Center for Innovation in Teaching and Learning. He is past President of the Eastern Communication Association, where he received the Past Officer's Award and was recognized as a "Distinguished Research Fellow" in the Association. Rich is also the former Director of NCA's Educational Policies Board. Both Illinois State University (B.A./M.A.) and Ohio University (Ph.D.) have recognized him as an Outstanding Alum in Communication Studies. Rich's research has appeared in Communication Education, Communication Studies, Communication Quarterly, Day Care and Early Education, Communication Reports, Journal of Family Communication, among other diverse outlets. He has written extensively in the area of classroom communication and has been recognized as a "Leading Scholar" in Classroom Communication by the Communication Institute for Online Scholarship (CIOS). Rich's principle co-author is Lynn Turner. Together with Lynn, he has co-authored 5 books in multiple editions. He is also co-editor of The Family Communication Sourcebook and the co-editor of the Sage Handbook of Family Communication. In 2014, NCAs Family Communication Division recognized the Sourcebook as its Outstanding Book Award. In addition, Rich has (co) authored dozens of articles and book chapters and is a current member of numerous journal editorial boards. Rich's research has been featured in a number of media outlets including USA Today, Christian Science Monitor, NPR, Toronto Globe & Mail, CNN International, Austin Statesman (TX), among others. When he has some free time, he enjoys working on his 105 year-old summer home in Maine, but privately admits that he would rather hire people than do the work himself!





Lynn Turner teaches in the College of Communication at Marquette University.  She received her Ph.D. from Northwestern University in 1989.  She is the author of several journal articles, books, and book chapters focused on communication studies.  She is the recipient of the Marquette University College of Communication Research Award (1998), the Organization for the Study of Communication, Language, and Genders Outstanding Book Award (1997) and Outstanding Article Award (2000).  She is guest editor (with Richard West) for a special issue of the Journal of Family Communication and she serves on the editorial board of several communication journals.  She is the Vice-President of Central States Communication Association and Past-President of the Family Division of the National Communication Association.  Her current research interests include family communication, gendered communication, and communication and relationships.