Table of Contents

Part 1: An introduction to management consultancy
Chapter 1: Management consultancy: The context of the industry
Chapter 2: Benefits and critiques of consultancy
Chapter 3: Different types of consultancy
Part 2: How consulting works
Chapter 4: Models, theories and approaches of consultancy
Chapter 5: The client�consultant relationship
Chapter 6: Client engagement
Chapter 7: Consulting in the internal and external environment
Part 3: Performance and management
Chapter 8: Project management
Chapter 9: Programme management, power and politics
Chapter 10: Types of consultancy projects
Part 4: Individual consultancy skills
Chapter 11: Research techniques
Chapter 12: Working and problem solving in a team
Chapter 13: Personal effectiveness in consultancy
Part 5: Professional development
Chapter 14: Mastering competencies and developing competence
Chapter 15: Professionalism and ethics
Chapter 16: The Future of the Industry

About the Author

David Biggs (BSc, Dip.IS, MSc, PhD) is the Programme Director for Business and Occupational Psychology at the University of Gloucestershire and both delivers and researches consultancy services across a range of sectors. David has also lectured on a part-time basis at several locations including the University of London (Goldsmiths), University of Oxford (Christ Church), University of Hull, University of Northampton, in addition to leading both international and boutique consulting projects over a number of years.