Part 1: Introduction Part 2: Managing Change in Public Service Organizations Part 3: Managing Innovation in Public Service Organizations Part 4: Conclusions
Stephen P. Osborne is Professor of Public
Management and Head of the Public Management Group at the Aston
Business School, UK.
Kerry Brown is Senior Lecturer in the School of
Management and Director of the Work and Industry Futures Research
Program at Queensland University of Technology, Australia.
'This is a book that teachers of public management will find
invaluable. Change and innovation have special characteristics in
the public sector and this book recognizes that and the constraints
and opportunities facing public managers. Written in a clear and
accessible way, it is nevertheless comprehensive in its coverage of
the English-language literature on both topics. This listing of
learning objectives, key points, new terms and discussion points
make it a useful tool for teachers and learners, whether advanced
undergraduates, postgraduates or practitioners.' - Norman Flynn,
Academic Director, MSc Public Policy and Management, Centre for
Financial and Management Studies, SOAS, University of London
'This is a book that teachers of public management will find
invaluable. Change and innovation have special characteristics in
the public sector and this book recognizes that and the constraints
and opportunities facing public managers. Written in a clear and
accessible way, it is nevertheless comprehensive in its coverage of
the English-language literature on both topics. This listing of
learning objectives, key points, new terms and discussion points
make it a useful tool for teachers and learners, whether advanced
undergraduates, postgraduates or practitioners.' - Norman Flynn,
University of London, UK
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