List of figures, tables and case studies

Foreword

Acknowledgements

About the author

Preface

The information and communication technologies revolution and strategic management: issues ¿ challenges ¿ trends

1 Information and communication technologies: evolution and revolution

2 Implications of the ICT revolution for business and strategy

3 eTourism: the dynamic interaction of ICTs and tourism

4 Demand-driven eTourism

5 Supply-driven eTourism

6 Operational management and distribution in eTourism

7 eAirlines

8 eHospitality

9 eTour operators

10 eTravel agencies

11 eDestinations

12 eTourism: synthesis and a vision of the future

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Table of Contents