Table of Contents

Contents: Preface, Erik Hollnagel; Resilience and restlessness, Ron Westrum; Resilience engineering: the birth of a notion, Christopher P. Nemeth; The need for 'translators' and for new models of safety, Jean-Christophe Le Coze and Michèle Dupré; Measures of resilient performance, David Mendonca; Unexampled events, resilience, and PRA, Steve Epstein; Safety management - looking back or looking forward, Erik Hollnagel; When resilience does not work, Akinori Komatsubara; Rules management as source for loose coupling in high-risk systems, Gudela Grote; Work practices and prescriptions: a key issue for organizational resilience, Dimitris Nathanael and Nicholas Marmaras; Crew resilience and simulator training in aviation, Sidney Dekker, Nicholas Dahlström, Roel van Winsen and James M. Nyce; Underlying concepts in robustness and resilience and their use in designing socio-technical systems, Bernard Pavard, Julie Dugdale, Nargès Bellamine-Ben Saoud, Sandrine Darcy and Pascal Salembier; Stress-strain plots as a basis for assessing system resilience, David D. Woods and John Wreathall; Designing resilient critical infrastructure systems using risk and vulnerability analysis, Kurt E. Petersen and Henrik Johanssen; Towards a resilient approach of safety assessment: experiences based on the design of the future air traffic management system, Oliver Sträter; Resilience in the emergency department, Robert L. Wears, Shawna J. Perry, Shilo Anders and David D. Woods; The Beatson event - a resilience engineering perspective, John Wreathall; What went wrong at the Beatson Oncology Centre?, Richard I. Cook, Christopher P. Nemeth and Sidney Dekker; Resilience, safety and testing, Steve Epstein; Detecting an erroneous plan: does a system allow for effective cross-checking?, Matthieu Branlat, Shilo Anders, David D. Woods and Emily S. Patterson; Investigations as an impediment to learning, Eric Hollnagel; Analysis of the Beatson event, Pierre Le Bot; Appendix; Bibliography; Indexes

About the Author

Professor Erik Hollnagel, Industrial Safety Chair, Ecole des Mines de Paris - Pole Cindyniques, France, Christopher P. Nemeth, Research Associate, Department of Anesthesia and Critical Care, The University of Chicago, Chicago, USA and Sidney Dekker is Professor and Director of the Key Centre for Ethics, Law, Justice and Governance at Griffith University in Brisbane, Australia. Previously Professor at Lund University, Sweden, and Director of the Leonardo Da Vinci Center for Complexity and Systems Thinking there, he gained his Ph.D. in Cognitive Systems Engineering from The Ohio State University, USA. He has worked in New Zealand, the Netherlands and England, been Senior Fellow at Nanyang Technological University in Singapore, Visiting Academic in the Department of Epidemiology and Preventive Medicine, Monash University in Melbourne, and Professor of Community Health Science at the Faculty of Medicine, University of Manitoba in Canada. Sidney is author of several best-selling books on system failure, human error, ethics and governance. He has been flying the Boeing 737NG part-time as airline pilot for the past few years. The OSU Foundation in the United States awards a yearly Sidney Dekker Critical Thinking Award. Erik Hollnagel, Ron Westrum, Christopher P. Nemeth, Jean-Christophe Le Coze, Michele Dupre, David Mendonca, Steve Epstein, Akinori Komatsubara, Gudela Grote, Dimitris Nathanael, Nicholas Marmaras, Sidney Dekker, Nicholas Dahlstrom, Roel van Winsen, James M. Nyce, Bernard Pavard, Julie Dugdale, Narges Bellamine-Ben Saoud, Sandrine Darcy, Pascal Salembier, David D. Woods, John Wreathall, Kurt E. Petersen, Henrik Johanssen, Oliver Strater, Robert L. Wears, Shawna J. Perry, Shilo Anders, Richard I. Cook, Matthieu Branlat, Emily S. Patterson, Pierre Le Bot.

Reviews

'This book is worthwhile reading...' Human Factors & Ergonomics Society European Chapter Newsletter 'This publication is provocative reading for the widest possible range of responsible management personnel' RoSPA Occupational Safety & Health Journal