Table of Contents

Introduction
Conflict and Performance: Benefits for Groups and Organizations
PART ONE: CONFLICT MANAGEMENT AND PERFORMANCE
Productive Conflict - Carsten K W de Dreu
The Importance of Conflict Management and Conflict Issue
Conflict within Interdependency - Dean Tjosvold
Its Value for Productivity and Individuality
The Effectiveness of Mixing Problem Solving and Forcing - Evert van de Vliert et al
PART TWO: WITHIN-GROUP CONFLICT AND PERFORMANCE
Mitigating Groupthink by Stimulating Constructive Conlflict - Marlene E Turner and Anthony R Pratkanis
Minority Dissent in Organizations - Carsten K W de Dreu and Nanne K De Vries
Affective and Cognitive Conflict in Work Groups - Karen A Jehn
Increasing Performance through Value-Based Intragroup Conflict
The Effects of Conflict on Strategic Decision Making Effectiveness and Organziational Performance - Allen A Amason and David M Schweiger
PART THREE: BETWEEN-GROUP CONFLICT AND COMPETITION
The Enhancing Effect of Intergroup Competition on Group Performance - Gary A Bornstein and Ido Erev
Good News about Competitive People - Peter J D Carnevale and Tahira M Probst
Productive Conflict - Linda L Putnam
Negotiation as Implicit Coordination
Constructive for Whom? The Fate of Diversity Disputes in Organizations - Anne Donnellon and Deborah M Kolb
PART FOUR: DESIGNING INTERVENTIONS: TOWARDS APPLICATIONS
Positive Effects of Conflict - Robert A Baron
Insights from Social Cognition
Third Party Consultation as the Controlled Stimulation of Conflict - Ron Fisher
Enhancing Performance by Conflict-Stimulating Intervention - Evert van de Vliert

Reviews

`This book contributes significantly to understanding the integrated topic of conflict and performance...the book provides a real review of how to use conflict in organizations′ - International Journal of Selection and Assessment `Using Conflict in Organizations is an excellent empirical reference text′ - Management Learning `The authors are of impeccable academic standing. The editorship is thorough and concise. The work presented is stimulating and current′ - Therapeutic Communities