Table of Contents

Introduction
Knowledge within Organizations
Tormented Knowledge
From Tacit to Explicit, the Conjectional Patterns of Knowing
Investigating the Non-Expressed
Qantas or Collective Wisdom
Indigo or Navigating in the Tacit
Indosuez or Elusive Know-How
Pechiney in a Too Explicit World
The Tacit Foundations of Organizations
Conclusion

About the Author

Philippe Baumard is Professor of Strategic Management, Innovation & Regulation Chair, at the Ecole Polytechnique in Paris. His research addresses the collective use of tacit knowledge by executives in times of crisis. He authored nine books, ranging from economics to strategic management, long-range forecasting, and expert systems applied to strategy implementation.  A fellow of the Oxford-Sorbonne Chancellors grant, Dr. Baumard has been a visiting faculty member at New York University, Lund University (Sweden), University of Technology, Sydney, University of California, Berkeley, and Stanford University.