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Home » Books » Computers » Computer Science » Data Processing » General

Business Process Change Management

By August-Wilhelm Scheer (Edited by), Ferri Abolhassan (Edited by), Wolfram Jost (Edited by), Mathias Kirchmer (Edited by)

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Format: Paperback / softback, 294 pages, 2003 Edition
Other Information: 123 black & white illustrations, 11 black & white tables
Published In: Germany, 25 May 2011
This book shows you how to achieve business process excellence through change management activities, with case studies from major corporations such as American Meter and the US Navy. The book defines business process change management as information, communication, and training that enable people to make change and improvements happen. Using case studies the text shows how this change management is applied in practice using a framework like the ARIS House of Business Process Excellence or software tools like the ARIS Toolset.

Table of Contents

Table of Content.- Change Management - Key for Business Process Excellence.- The Change Management Process Implemented at IDS Scheer.- Change Management with ARIS.- Managing Change through Project Management and Process Management.- Information & Communication to Prepare for an ERP Implementation.- Using ARIS to Design the Future Logistics Enterprise.- Process-Centric Approach for ERP Evaluation Using ARIS Methodology in a Midsize Group of Companies.- Change Management - Health Care Reform in Bulgaria.- Slovenian Railways Process Reengineering Project.- Evaluation of Business Processes - Basis for Successfully Changing the Organization of ERA (c) Ltd., a Slovenian Retail Company.- It Pays to be Prepared.- Increasing Process Efficiency at Siemens AG Austria.- Learning Management Processes and Application Architecture for Learning Environments and Virtual Corporate Universities.- Case Studies: Business Information Systems Online/Corporate University.- Epilog: Jazz Improvisation and Management.- Appendix: The Authors.

Promotional Information

Springer Book Archives

EAN: 9783642055324
ISBN: 364205532X
Publisher: Springer-Verlag Berlin and Heidelberg GmbH & Co. K
Dimensions: 27.71 x 21.01 x 1.65 centimetres (0.48 kg)
Age Range: 15+ years
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