Table of Contents
1) 21st Century Supply Chains
2) Supply Chain Information Technology
3) Logistics
4) Customer Accommodation
5) Integrated Operations Planning
6) Procurement and Manufacturing
7) Inventory
8) Transportation
9) Warehousing, Materials Handling and Packaging
10) Global Supply Chain
11) Network Design
12) Relationship Management
13) Performance Management
14) Supply Chain Trends
John H. McConnell Professor of Business Administration at Michigan
State University. He received his Ph.D. in marketing at Michigan
State and has worked with industry throughout his career. He the
author of many publication in journals and proceedings, including
Harvard Business Review and journal of Marketings.
David J. Closs is the John H. McConnell Chair Emeritus of Business
Administration and former Chairperson in the Department of Supply
Chain Management at Michigan State University. He received his
Ph.D. in marketing and logistics from Michigan State. Dr. Closs is
the author and coauthor of many books and publications in journals,
proceedings, and industry reports. He was also a principal
researcher for World Class Logistics: The Challenge of Managing
Continuous Change and 21st Century Logistics: Making Supply Chain
Integration a Reality. Dr. Closs is a frequent speaker at industry
and academic conferences and presenter at executive education
programs throughout the world. Dr. Closs formerly served as the
editor of the Journal of Business Logistics.
M. Bixby Cooper is an Associate Professor Emeritus in the
Department of Supply Chain Management at Michigan State University.
He is coauthor of three texts on distribution and logistics,
including World Class Logistics: The Challenge of Managing
Continuous Change and Strategic Marketing Channel Management. He is
also coauthor of Managing Operations Across the Supply Chain
published by McGraw Hill. He served for four years on the Executive
Board of the International Customer Service Association as head of
the Research and Education Committee.
Ask a Question About this Product More... |