1. Understanding Health Unit Coordinating

2. Ensuring Effective Interpersonal Communication

3. Using Communication Devices

4. Management Techniques/ Maintaining the Patient's Paper Chart and Electronic

Medical Record

5. Understanding Workplace Behavior, Ethics, and Legal Issues

6. Handling Infection Control, Emergencies, and Incident Reports

7. Managing/ Transcribing Doctors' Orders

8. Recognizing Types of Doctors' Orders

9. Admission, Preoperative, Postoperative, Discharge, and Transfer Procedures and

Orders

Appendices

A. Abbreviations

B. Word Parts

C. Medical/ Diagnostic/ Surgical Terms

D. Commonly Ordered Medications

E. A Comprehensive List of Laboratory Studies and Blood Components

F. The National Association of Health Unit Coordinators (NAHUC) Standards of

Practice and Code of Ethics

G. Notes

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