Foreword by Ed Bolen, President and CEO, National Business Aviation
Association
Preface
Chapter 1: Description and History
Chapter 2: Regulatory Compliance
Chapter 3: Operational Criteria
Chapter 4: Business Aviation Maintenance
Chapter 5: Standard Operating Procedures
Chapter 6: International Operations
Chapter 7: Training
Chapter 8: Human Resource Management
Chapter 9: Teambuilding & Communications
Chapter 10: Budget & Capital Management
Chapter 11: Aircraft Acquisition
Chapter 12: Safety Management Systems
Chapter 13: Business Aviation Security
Chapter 14: Working with Senior Management
Appendix A: Acronyms and Abbreviations
Appendix B: Operations Definitions
Appendix C: Maintenance Definitions
Index
About the Authors
James R. Cannon has over 30 years of management experience in
business aviation with companies such as The Home Depot and AMB
Group, LLC., and for six years he has served on the board of
directors of the National Business Aviation Association. He is the
author of over 50 articles on management subjects in various
business aviation magazines and journals.
Franklin D. Richey is currently the Associate Dean of the College
of Aviation at the Daytona Beach Campus of Embry-Riddle
Aeronautical University. He is the co-author of Commuter Airlines
(1996) and the author of several articles on aviation management.
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