Table of Contents

Section 1: Systems Theory.- Emergent or Just Unexpected?.- Sawu Bona: Systems Theory in Design.- Mapping the Stages of the Development of Management Sciences Methodologies in the UK: From Single Solving Methods to Multimethodology.- Relevance and Rigour, Theory and Practice in Systems.- Vickers’ Concept of Relationship-Maintaining and the Nature of Regulation.- Section 2: Systems Practice.- Connecting Soft Systems Thinking with Project Management Practice: An Organizational Change Case Study.- Cybernetics/Systems Approach to Transformation of the Towel Production Firms in Osaka Area, Japan.- Towards a Contingency Framework for Intervention in the Context of a Systems-Based Approach.- SSM-Guided Research to Improve the Linkages between a Science Provider and their End-Users.- A Multi-Methodological Approach to Emergency Call Handling in the Metropolitan Police Service.- Using SSM to Improve Supply Chain Effectiveness.- Improving Systems Intervention in SMEs: Reflections on Systems Boundaries in Practice.- Soft Systems Methodology based on Organizational Knowledge-Creation Theory.- Section 3: Knowledge Management.- Inquiring into Learning as System.- Creating Corporate Value through Knowledge Management Systems.- Information, Knowledge and Teams.- A Human Value System Based Methodology for an Organisational Development Consultancy.- Systemic Learning with a Searchlight Approach.- The Knowledge Worker and the Knowledge Age.- Design of a Knowledge Management System for Quality Improvement in a Public Education System in México.- Knowledge in Self-Organization Process: Hope (Finite) of System Thinking.- The Value of Knowledge Workers — What Affects It and Who Decides?.- to Knowledge Profiling.- Section 4: Environmental Management.- Participative Action Research (PAR)for Rural Community Development in South Sulawesi, Indonesia.- Towards a New Agenda for Operational Research and Environmental Management.- Rhythm of the Rivers: An Ecosystem Approach to Human Health on the Amazon Frontier.- Section 5: Critical Systems Thinking.- Turnaround Systems Alignment: A Methodology for Dealing with Complex-Coercive Problems.- On an Application of Critical Systems Heuristics in a Framework for Evaluation of Software Development Productivity.- A Trusting Constructivist View of Systems Thinking in the Knowledge Age.- Section 6: Social Systems Design.- Autopoiesis and the Theory of Viable Systems.- Reconciling Complexity Science in Organizations and Christian Spirituality.- Taking Account of Human Rights.- The Impact of Computer Hardware Theft on ICT Introduction to South African Rural Communities: An Interpretive Assessment through Focus Groups and Morphological Analysis within a Process-Based Research Framework.- Participation in Thames Chase Community Forest: A Multimedia Elicitation Tool.- Section 7: Business.- A Systems Approach to Marketing.- Systemic Requirements for the Development of Competitive Capability: Lessons from a New Zealand Study of Competitive Advantage.- Rethinking Business Strategy with Complexity Theory.- Section 8: Information Systems.- Information System Risks and Countermeasures in Supply Chain Integration and Management for an Enterprise.- An Evaluation Framework for Information Strategies at Higher Education Institutions.- Systems Thinking in the Theory and Practice of Strategic Information Systems Planning.- Practical Approaches to an Information Systems Architecture Implementation at Glaxo Wellcome.- The Role of Surplus Vision in Knowledge Systems.- Cross-Cultural Issues Affecting Electronic Transfer of Personal HealthInformation.- Comment on ‘How’ to Conduct an Action Research Study in the Domain of Information Systems Development.- Section 9: Modelling.- Complex Clusters in Local Environments: Multi-Layered Multi-Media Learning.- Handling Complexity in Networked Multimedia Systems: The Contribution of Semiotics.- Some Considerations for a Semantic Analysis of Conceptual Data Schemata.- Product and Systems Design through Linguistic Modelling.- Modelling Roles in Business Systems using Role Objects.- Towards a Definition of the “Information Bearing Capability” of a Conceptual Data Schema.- Section 10: Student Papers.- Enacting Platforms towards Critical Systems Practice: Reflections from an Organisation-Based Action Research.- A Base for Simulating Information Distribution.- Systems Thinking and the Knowledge Age: Revisiting Kuhn.- Chaos and Complexity Theory in Management: An Exploration from a Critical Systems Thinking Perspective.- Author Index.

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