List of Illustrations xxi
Introduction xxiii
Chapter 1 Why 1
The Way to Work
Shapeshifters 2
eSun 8
How It Feels 11
The Virtue of Virtual 15
Growth 22
Chapter 2 Networks 27
From Tribes to Networks
It’s Official 27
The Networked Community 28
What’s Old, What’s New? 35
Network the Ages 40
Managing 43
The New 44
Personally Speaking 46
Chapter 3 Teams 47
Toward the Twenty-Second Century
Our Company Never Closes 47
Team 101 55
Four Ages of Small 58
Crossing Boundaries 62
The People Boundary 66
Chapter 4 69
Trust Virtual Relationships
Benefits 69
Two Paths, Two Societies 71
New Gold 78
Capital Across the Ages 82
Creating Social Capital 85
Chapter 5 93
Place Home Is Where the Site Is
Sun’s Corporate DNA 93
Moving from Place to Place 102
Two Places 111
Chapter 6 115
Time The Virtual Pulse
Dimensions 115
On the Wings of a Big Bid 115
Five Phases of Flight 123
Life Cycle 125
Together and Apart 130
Stretching Time 134
Chapter 7 137
Purpose Why We Work
Turning Hierarchy on Its Side 137
Authority 145
Why Cooperate? 149
Discovering Purpose 152
Chapter 8 161
People On the Ice Together
“All of Us Smarter than Any of Us” 162
Reinventing Government 164
Stress 169
Members 173
Leaders 175
Levels 180
Chapter 9 187
Links Being in Touch
Connecting across Centuries 187
Circa 2086 189
Four Ages of Media 196
Atoms and Bits 202
Communicating 208
Chapter 10 211
Launch Do It Yourself
Your Journey 212
Seven Steps 214
Play It Again, Sam 225
Chapter 11 227
Navigate Course Correction for Cyberspace
The Virtual Team Room 228
Holding the Whole 234
Chapter 12 239
Theory A System Science of Virtual Teams
The Periodic Table 240
Pattern Language for Virtual Teams 243
Systems 249
Smart Teams 253
Chapter 13 255
Think Reaching for Possibilities Together
Mind 255
How Groups Think 260
Group Reality 265
A Place to Think 268
Learning 271
Chapter 14 273
Future
Star Maker 273
Searching for Intelligence 275
At the Frontier 277
Islands of Trust 279
The Biological Internet 282
Notes 285
About the Authors 301
Index 303
JESSICA LIPNACK and JEFFREY STAMPS, PhD, are cofounders and Directors of NetAge Inc., developers of virtualteams.com. They are considered the world's leading experts in virtual teams and networked organizations. For over twenty years, they have lectured, consulted, and been widely published. They have also launched virtual organizations (teams) for Fortune 100 companies, small and medium-sized businesses, nonprofit organizations, and more.
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