Problem Solving and Decision Making

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1. What constitutes a problem.
2. How to go about tackling a problem.
3. Creative abilities.
4. Before problem solving.
5. Data gathering.
6. Problem identification.
7. Ideation.
8. Problem resolution.
9. Solution implementation and change management.
10. The Creative Problem Solving Process (Synectics).
11. Soft Systems Approach (SSM).
12. Integration of Synectics and SSM.
13. The dynamics of group problem solving.
14. Creativity and related topics.
15. Software and problem solving.
16. Information Sources.
References.
Index.

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Chapter 1: What constitutes a problem Chapter 2: How to go about tackling a problem Chapter 3: Creative abilities Chapter 4: Before problem solving Chapter 5: Data gathering Chapter 6: Problem identification Chapter 7: Ideation Chapter 8: Problem resolution Chapter 9: Solution implementation and change management Chapter 10: The Creative Problem Solving Process (Synectics) Chapter 11: Soft Systems Approach (SSM) Chapter 12: Integration of Synectics and SSM Chapter 13: The dynamics of group problem solving Chapter 14: Creativity and related topics Chapter 15: Software and problem solving Chapter 16: Information Sources References Index

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