Preface ix
The Author xix
1. Team Players and Teamwork: The New Reality 1
It’s the Twenty-First Century: Team Players and Teamwork are Here to Stay 4
2. What Makes a Team Effective or Ineffective 13
Teamwork: Lessons from the Past 14
A New Model of Team Effectiveness 19
The Ineffective Team 63
Trouble Ahead: The Warning Signs 64
Building Your Team 67
3. Effective Team Players 69
The Concept of Personal Style 70
Team Player Styles 71
Contributor 73
Collaborator 79
Communicator 85
Challenger 92
Team Player Actions 98
4. Ineffective Team Players 101
The Cost of Ineffective Team Players 103
The Ineffective Contributor 104
The Ineffective Collaborator 105
The Ineffective Communicator 107
The Ineffective Challenger 109
Dealing with the Ineffective Team Player When It is You 110
Dealing with the Ineffective Team Player When It is Someone Else 111
5. Team Players as Team Leaders 115
The Contributor as Leader 117
The Contributor Leader: The Downside 119
The Collaborator as Leader 119
The Collaborator Leader: The Downside 121
The Communicator as Leader 122
The Communicator Leader: The Downside 123
The Challenger as Leader 124
The Challenger Leader: The Downside 125
Personal-Development Planning for Team Leaders 126
Successful Team-Building Strategies for Team Leaders 127
6. Adaptive Team Players 133
Forming 135
Storming 137
Norming 140
Performing 143
How Team Players Adapt to Team Development 146
7. Analyzing Your Team ’ s Strengths and Weaknesses 149
Stages and Styles: The Right Mix at the Right Time 150
The Goal: Style Diversity 151
Style Overload 152
Missing Perspectives 155
How to Analyze Your Team 157
8. Developing a Team Player Culture 161
Current Methods 161
Recommended Strategies 163
Rx for the Development of a Team Player Culture 181
9. Challenges for Teams and Team Players 183
The Executive Challenge 183
The Management Challenge 185
The Human Resources Challenge 186
The Learning and Development Challenge 186
The Personal Challenge 188
Resources: Tools for Developing Teams and Team Players 189
A. Parker Team-Development Survey 191
B. Parker Team-Development Survey: Summary and Action Planning Guide 195
C. Parker Team Player Survey 197
D. Team Player Styles 205
E. Parker Team Player Survey: Normative Data Report 207
References 215
Index 221
The Author
Glenn M. Parker is president of Glenn Parker Associates, LLC. He works with organizations to create and sustain high-performing teams, effective team players, and team-based systems. He is the author of more than fifteen books, including the best-selling Cross-Functional Teams and the first edition of Team Players and Teamwork, both from Jossey-Bass.
"This new edition…incorporates 16 more years of research and major changes in technology and team styles…" (Publicnet.co.uk, Tuesday 4th March 2008)
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