Table of Contents

"Acknowledgments

1. The Birth of Discipline Without Punishment

Part I: Building Superior Performance

2. Recognizing Good Performance

3. Solving People Problems

Part II: Performance Improvement

4. Preparing for a Performance Improvement Discussion

5. Conducting the Performance Improvement Discussion

Part III: Discipline Without Punishment

6. The Mechanics of Discipline Without Punishment

7. Decision Making Leave

8 Discharge

9 Solving Attendance and Attitude Problems

10 The Administration of the Discipline System

11 Creating a Discipline Without Punishment System

Appendix A. Discussion Worksheet: Pre-Meeting Checklist

Appendix B. Discussion Worksheet: Post-Meeting Summary

Appendix C. Sample Reminder 2 Memo

Appendix D. Sample Decision Making Leave Memo

Appendix E. Sample Policy Matrix

Index

About the Author"

About the Author

Dick Grote (Addison, TX) is Chairman and CEO of Grote Consulting Corp., and the author of The Complete Guide to Performance Appraisal, The Performance Appraisal Question and Answer Book, and Forced Ranking: Making Performance Management Work. His articles have appeared in Harvard Business Review, The Wall Street Journal, and many other publications.

Reviews

-Discipline Without Punishment can guide managers to a better performance management system, based on encouraging employee responsibility, developing ongoing performance improvement discussions, and generally not treating employees as criminals in need of punishment....As soon as the welts from our last employee review heal, we'll be presenting a copy to our boss.- -Accounting Today

-As soon as the welts from our last employee review heal, we'll be presenting a copy to our boss.- -Accounting Today

"Discipline Without Punishment can guide managers to a better performance management system, based on encouraging employee responsibility, developing ongoing performance improvement discussions, and generally not treating employees as criminals in need of punishment....As soon as the welts from our last employee review heal, we'll be presenting a copy to our boss." -Accounting Today

"As soon as the welts from our last employee review heal, we'll be presenting a copy to our boss." -Accounting Today

""Discipline Without Punishment" can guide managers to a better performance management system, based on encouraging employee responsibility, developing ongoing performance improvement discussions, and generally not treating employees as criminals in need of punishment....As soon as the welts from our last employee review heal, we'll be presenting a copy to our boss." -"Accounting Today"

"As soon as the welts from our last employee review heal, we'll be presenting a copy to our boss." -"Accounting Today"

“"Discipline Without Punishment" can guide managers to a better performance management system, based on encouraging employee responsibility, developing ongoing performance improvement discussions, and generally not treating employees as criminals in need of punishment….As soon as the welts from our last employee review heal, we’ll be presenting a copy to our boss.” -"Accounting Today"

“As soon as the welts from our last employee review heal, we’ll be presenting a copy to our boss.” -"Accounting Today"

""Discipline Without Punishment" can guide managers to a better performance management system, based on encouraging employee responsibility, developing ongoing performance improvement discussions, and generally not treating employees as criminals in need of punishment....As soon as the welts from our last employee review heal, we'll be presenting a copy to our boss." -"Accounting Today"

"As soon as the welts from our last employee review heal, we'll be presenting a copy to our boss." -"Accounting Today"