Table of Contents

Usability of Complex Information Systems. Comprehending Complexity: Solutions for Understanding the Usability of Information. Combining Rhetorical Theory with Usability Theory to Evaluate Quality of Writing in Web-Based Texts. Language Complexity and Usability. Innovation and Collaboration in Product Development: Creating a New Role for Usability Studies in Educational Publishing. Theorizing Complexity: Ideas for Conceptualizing Usability and Complex Systems. Mapping Usability: An Ecological Framework for Analyzing User Experience. Usability and Information Relationships: Considering Content Relationships When Testing Complex Information. Continuous Usability Evaluation of Increasingly Complex Systems. Design Considerations for Usability Testing Complex Electronic Commerce Websites: A Perspective from the Literature. Designing for Complexity: Methods of Conceptualizing Design Needs of Complex Systems. An Activity-Theoretical Approach to the Usability Testing of Information Products Meant to Support Complex Use. Envisioning and Designing Usability Measures Complex Systems. Incorporating Usability into the API Design Process. Practical Approaches: Methods for Evaluating Complexity. Tapping into Desirability in User Experience. Novel Interaction Styles, Complex Working Contexts, and the Role of Usability. Information Usability Testing as Audience and Context Analysis for Risk Communication. Usability Testing, User Goals, Engagement, and Aristotle’s Assassins.

About the Author

East Carolina University, Greenville

Reviews

"Taken as a whole, the papers in this book suggest a strong new direction for research in the user-centered design field. They highlight the importance of framing discussions of usability in an overall system, with all the complexity and potential framing that discussion entails."
—Cohn Birge, University of Washington, in Technical Communication, November 2011