What are the secrets of all great leaders—the individuals who effortlessly persuade and gain the confidence of others? This book offers actionable, practical advice, explaining ten pivotal ways for leaders to foster and engender trust.
To the Reader Acknowledgments ONE: The Centrality of Trust to Leadership TWO: Axes of Trust: Competence and Character PART I: FOUNDATIONS FOR BUILDING TRUST THREE: Introduction to the Big Five FOUR: Intellect: Conceptual Thinking and Intuitive Reasoning FIVE: Stability: Mental Organization and Emotional Maturity SIX: Conscientiousness: Initiative and Goal-Directedness SEVEN: Friendliness: Collegiality and Collaboration EIGHT: Assertiveness: Flexibility in Leading and Following NINE: Sample Profiles PART II: LEADERSHIP AND INTERPERSONAL SAVVY TEN: Introduction to Interpersonal Effectiveness ELEVEN: Insight: Knowing Yourself and Your Impact TWELVE: Restraint: Impulse Control and Self-Monitoring THIRTEEN: Nobility: Altruism and Selflessness FOURTEEN: Compassion: Sympathetic Concern and Empathic Understanding FIFTEEN: Persuasiveness: Pathways to Social Power and Influence SIXTEEN: The Big Five, Interpersonal Effectiveness, and Leadership Development Appendix Notes Index
Clinton W. McLemore, PhD, is president of Relational Dynamics, Inc., a management consulting firm, and an organizational psychologist for 30 years.
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