Paula Caligiuri is a D'Amore-McKim School of Business Distinguished Professor of International Business at Northeastern University and lives in Boston, Massachusetts. She has been named as one of the most prolific authors in international business for her work in cross-cultural management, global leadership development and cultural agility. She is President of TASCA Global, a consulting firm that works with organizations on assessing and developing culturally agile professionals. She is a frequent expert guest on CNN and CNN International, and author of a LinkedIn Learning course, "Managing Globally."
"In accessible, lively prose, Paula Caligiuri explores how
qualities such as curiosity, resilience, humility,
relationship-building and empathy form the building blocks of
cultural agility. More importantly, she bridges theory and
application, offering a practical manual for cultivating the
characteristics essential for success in our global, connected
society. With its lucid exercises and straightforward guidance,
Build Your Cultural Agility is an indispensable resource."
*Joseph E. Aoun, President, Northeastern University*
"Having a diverse team in the military and in all organizations is
critical for decision-making in complex and uncertain situations.
To foster trust within a diverse team, leaders need cultural
agility to help them remove their perceptual blinders. Build Your
Cultural Agility is a book that will help leaders gain this
critical leadership competency."
*General David Goldfein (USAF Retired), 21st Chief of Staff of the
U.S. Air Force*
"In Build Your Cultural Agility, Paula has done a great job to go
beyond a clear definition of what cultural agility entails. It
discusses task and relationship management in a very thorough way
and combines theoretical insights with very practical advice. A
must-read."
*Fons Trompenaars, co-author, Riding the Waves of Culture:
Understanding Diversity in Global Business, and CEO, Trompenaars
Hampden-Turner Consulting*
"Build Your Cultural Agility is a must-read for anyone navigating
cultural differences, both within and across nations. Filled with
self-assessments, empowering case studies, and practical advice
grounded in the best science, your intercultural effectiveness is
guaranteed to grow in countless ways."
*Michele J. Gelfand, Distinguished University Professor, University
of Maryland, and author, Rule Makers, Rule Breakers: How Tight and
Loose Cultures Wire Our World*
"Interconnected and multicultural. Unpredictable and unfamiliar.
Such is the world we live in, no matter where we are,
geographically, organizationally and socially. How might we succeed
in this era of a rapidly evolving and always-novel environment? How
should we make sense of and respond to ambiguous and foreign
signals? How should we build resilience and adaptability to thrive
in cross-cultural situations? You will find extremely valuable
insights and practical tips in Paula Caligiuri's fascinating book
Build Your Cultural Agility."
*Haiyan Wang, Managing Partner, China India Institute, and
co-author, Getting China and India Right*
"The world of work has evolved dramatically over the past few
decades. In the area of employee development, companies are
embracing new models and practices. The new models include a more
strategic adoption of pro bono and skills-based volunteerism. For
managers to develop, they need to build a variety of competencies
that can be gained through strategic volunteerism. Among these
essential competencies, cultural agility has become a game-changer.
In Build Your Cultural Agility, Paula Caligiuri shares her wisdom
in a compelling and practical book for all employees and
supervisors. This book will become a valuable read for global
managers in all industries."
*Michael Bzdak, Global Director, Employee Engagement, Johnson &
Johnson, and author, Corporate Cultural Responsibility, Graduate
Faculty, School of Communication and Information, Rutgers
University*
"The value of cultural agility is amplified in today's global
business economy. In her book, Paula Caligiuri leverages her
expertise in this space to pose thought provoking questions, offer
viable options for development, and share key takeaways to advance
and build critical cultural competencies that make an impact. This
book is a must for any current or aspiring global professional. The
world isn't slowing down, neither should you. If you want to be
more effective in intercultural situations, this book is an
excellent guide!"
*Victoria Di Santo, Director, Organizational Development &
Effectiveness, Brother International Corporation*
"For those in search of a successful international career, or those
looking to support the growth of global talent in their
organization, this book is packed with practical advice on how to
be effective in cross-cultural situations. What is particularly
interesting in this book is the compelling argument that the same
practices that help us to be culturally agile in an international
setting can also make us more effective in navigating the prevalent
subcultures (organizational, professional, generational) that
surround us. As a trusted adviser to leading companies across the
globe for more than three decades, I highly recommend Paula's
research-backed thinking and advice on how to build cultural
agility and a more robust pipeline of global talent."
*Michael Elia, CEO, TraQs*
"If you want to master handling yourself well in and with different
cultures, both quickly and effectively, this book is a must-read!
Having worked in several countries with many different
nationalities, I found this absolutely useful for adapting to
various environments. With Build Your Cultural Agility, Paula has
managed to create awareness on the different layers within cultural
agility and how to assess one's own position. But more importantly,
it provides simple instruments to help overcome challenges that can
rise through cultural differences. This book has made both my
professional and personal life as a globetrotter much, much
easier."
*Paul Grommel, People Practices, DPR Construction*
"The world economy is rapidly becoming multipolar. For managers to
succeed in the new era, cultural agility is becoming more critical,
by the day. In fact, one does not even have to cross continents to
witness the reality of cultural heterogeneity. Just look at the
enormous cultural differences within the United States, within
Europe, within Asia, as well as within other regions. In Build Your
Cultural Agility, Paula Caligiuri has written an extremely
practical book. It offers managers at all levels crisp tools to
assess one's current cultural agility, ideas regarding how to
behave, and guidelines for how to further build cultural
competence. An essential read for the global manager."
*Anil K. Gupta, co-author, The Quest for Global Dominance, Michael
Dingman Chair in Strategy and Globalization, Smith School of
Business, The University of Maryland*
"To succeed in today's global economy, people must become
adaptable, flexible and comfortable when encountering other
cultures, a concept Paula Caligiuri calls "cultural agility." In
this comprehensive and impressive new book, Dr. Caligiuri expertly
details the key capabilities necessary for developing cultural
agility when working with others, executing professional tasks,
making decisions and building relationships. The book is
well-researched and contains useful self-assessments throughout for
readers to engage with the content as they read along. An excellent
resource for anyone interested in the topic of cultural adjustment
and adaptation."
*Andy Molinsky, author of Global Dexterity and Reach, Professor of
International Management and Organizational Behavior, Brandeis
University*
"The ability to work across cultural boundaries is no longer a
nice-to-have; every entrepreneur, businessperson and global citizen
must be able to bridge the gaps between cultures. In Build Your
Cultural Agility, Paula has provided the framework required for all
of us to work effectively across any cultural boundaries. Build
Your Cultural Agility is required reading for all the entrepreneurs
in my portfolio."
*Andy Palmer, CEO, Tamr, and Founder, Koa Labs*
"Having worked in multi-national corporations and done global work,
I wish I had read this book earlier. It is a treasure chest of
ideas and practical tips for building one's cross-cultural agility.
The nine competencies provide a useful roadmap to navigate the
challenges of working and leading cross-culturally. Reading about
the three task management competencies took me back to my days as a
leader making decisions in a cross-country context. Wish I had
these heuristics then to guide my decision making: knowing what
strategy is more appropriate when. The book is an absolute
must-read for anyone doing global work today."
*Pradnya Parasher, Founder & CEO, ThreeFish Consulting and
co-author, The Secret Life of Organizations*
"As a global HR executive, I find Dr. Caligiuri's book to be timely
and pertinent. The world is continuing to rapidly evolve, and while
doing business across borders has become more commonplace, it has
also become more complex. Understanding your own unique cultural
lens and adapting your approach to ensure inclusion and respect for
others is key to success in any language. The current environment
with the global pandemic has only made this book more important.
While travel and physical cues used to serve as a key guidepost,
providing more immediate feedback for global leaders, we are now
faced with a largely virtual environment. Dr Caligiuri's pragmatic
guidance on all nine competencies comprising cultural agility, as
well as her focus on developing trust, continuous learning,
thoughtful communications and strong relationships are critical for
all global leaders to embrace to maximize their impact."
*Nicolette Sherman, Chief Human Resources Officer, Oyster Point
Pharma, Inc.*
"As a global mobility professional and thought leader, I appreciate
deeply how Dr. Caligiuri quickly establishes the principles
underlying cultural agility and provides a how-to guide to improve
upon or develop foundational elements contributing to cultural
adaptiveness. The timeliness of this book cannot be overstated as
an effective tool for corporate leaders, HR practitioners and
career-climbers to elevate DEI initiatives through mindful
practices and personal accountability. It is no secret that the
greatest success comes when we focus on inclusive and diverse
teams!"
*LaShell Tinder, Executive Board Member, Families in Global
Transition*
"Cultural agility is a key competency for effective global leaders
everywhere today. Yet mostly misunderstood; it is much more than
awareness. This competency is needed for globally oriented
organizational performance and execution but is essential for
working through the range of strategic options, and leveraging
diverse talent to succeed in charting a truly global business
future. Paula Caligiuri's new book takes her academic thought
leadership and deep experience in this space into practical, real
and tangible action items for leaders thinking and working
strategically in the global world of mobility, connectivity and
diversity. Thoroughly recommended."
*Ian C. Woodward, Professor, INSEAD, and co-author, The Phoenix
Encounter Method: Lead Like your Business is on Fire!*
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