Table of Contents

Introduction - why appraisal?; appraisee benefits - eight areas in which the appraisee stands to gain; management benefits -appraisals from management's viewpoint; appraisals - what and by whom? - appraisal criteria, who you can be appraised by, fairness in appraisal; performance and measurement - four methods of measuring performance, pitfalls of measurement, ways in which performance is graded; feedback - the Johari window, how to receive feedback; the appraisal structure - how a typical appraisal interview is structured; getting the best out of appraisal - preparing for appraisal, questions you may be asked (open/closed questions and examples); appendices - pre- and post-appraisal checklists, the appraisal charter.