About the Author

Susan Fowler is a Site Reliability Engineer at Uber Technologies, where she splits her time between running a production-readiness initiative across all Uber microservices and embedding within business-critical teams to bring their services to a production-ready state. She worked on application platforms and infrastructure at several small startups before joining Uber, and, before that, studied particle physics at Penn, where she searched for supersymmetry and designed hardware for the ATLAS and CMS detectors.